A/R Lockbox Specialist
Sonic Healthcare USA

Job Info

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Job Functions, Duties, Responsibilities and Position Qualifications:

The A/R Posting Specialist is responsible for the posting of payments from insurance companies, patients, or any third-party payers to customer accounts. While this position requires little direct patient contact the employee must be able to commuincate both written or verbally (via telephone) to answer questions as needed. A/R Posting Specialists will have the ability to provide support to other Accounts Receivable departments as needed. All staff must adhere to all department policies and procedures.

Job Responsibilities:

Essential Functions:

• Accurately identify patient, account number and type of payment/procedure for account application.
• Effectively communicate with inquiring parties (patients, insurance companies or other A/R teams) regarding patient account.
• Accurately apply payments, process refunds or re-submit accounts as needed.
• Identify and communicate insurance company codes to Follow-Up team on payment or denials.
• Correspond with remote locations to verify payments are sent and received, including patient names, account numbers and types of payments.
• Efficiently process incoming paperwork utilizing department resources as needed.
• Maintain knowledge of department policies, insurance protocols and national laboratory reimbursement charges.
• Must have the ability to stay focused and performs job duties efficiently and accurately.
• Employee must comply with Sonic Healthcare USA's compliance policies and procedures.
• Duties include but are not limited to the above mentioned responsibilities.
• Perform other duties as assigned.

Skills:

• Knowledge of computer technology and terminology
• Ability to type and demonstrate 10 key proficiency
• Perform duties in a timely and accurate manner
• Maintain confidentiality of information
• Ability to communicate effectively at all levels within the company, with patients and physician office staff
• Possess effective work habits and ability to build/maintain work relationships
• Ability to read and comprehend English
• Ability to work under deadlines

Job Qualifications:

Required:

• High School diploma or GED
• Typing (min 35 wpm) and 10 Key

Preferred

• 1 year experience in accounts receivable; direct experience with accounting procedures, cash reconciliation and general accounting principals
• Experience with medical coding, private insurance, laboratory and/or medical billing
• Customer service experience
• Bilingual speaking skills/Spanish
• Experience in multitasking environment

License Certification:

• N/A

Physical Capabilities:

• Light to moderate physical effort (lift/carry 5 to 50 lbs.)
• Extensive computer work
• Frequent, prolonged standing/sitting/walking
• Reaching, stooping, bending, kneeling and crouching to handle/file documents
• Manipulation of tools, objects and equipment: pushing, pulling, reaching (above shoulder height), grasping, pinching (thumb and forefinger) and twisting with hand and wrist
• Frequent use of telephone and fax

Scheduled Weekly Hours:
40

Work Shift:
1st Shift (United States of America)

Job Category:
Accounts Receivable

Company:
Sonic Healthcare USA, Inc

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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