An Account Manager Associate provides operational and customer facing support to a qualified Account Manager or team of Account Managers. This position reports directly to a Sales Manager.
Key Areas of Responsibility
The Account Manager Associate will be responsible for duties such as the following:
Drive client business with a focus on Core product offerings
Manage renewal business for software and support agreements
Strengthen manufacturer relationships thru pipeline, monthly cadence, outreach
Uncover ways to make existing business more profitable (bids, warranties, etc.)
Enter quotes and orders as needed
Manage purchase/procurement, preorders, bids, order release, etc.
Drive Ecommerce efficiencies with all clients
Run extranet walk-throughs with new contacts and existing contacts where necessary
Interact directly with customers to provide quotes, order status updates, or other requests
Schedule/coordinate hardware staging/deployment with services
Manage customer contract pricing (VIR and Cost Plus) and periodic reporting requirements
Prospect new contacts on accounts
Special projects upon request
Other Required Qualifications
Preferred Qualifications
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