Account Mgmt Mgr I
Computershare

Job Info

---

JOB DESCRIPTION

Location- St. Paul, MD- Hybrid

We're committed to your flexibility and wellbeing. As part of our global team, you'll be working with colleagues across different time zones and so your working pattern will be a collaboration between you and your manager. Find out more about our culture of flexible working.

We give you a world of potential

We are an industry leader in corporate trust solutions providing innovative products and market expertise to our diverse client base, which includes major corporations in the private and public sectors as well as governments and institutions. With a best-in-class reputation built on our high-touch approach to client service weare lookingfor people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.

If you have a passion for customer service, and a desire to be part of a globally-diverse organization, then you need look no further for your next opportunity!

.

A role you will love

As an Account Management Manager, you will lead a team of Account Managers and Account Associates, and ensure accounts are managed to established process and compliance expectations. You will be the escalation point for customer issues, and liaise with Governance and Control, Legal and senior leadership to drive successful solutions for clients.

• Some of your key responsibilities will include:
  • Leading a team responsible for account management of Conventional Products group, specifically Municipal Debt.
  • Developing and recommending client administration and service delivery strategies and business plans.
  • Collaborating with external parties and internal team members to find appropriate solutions that meet customer needs, while complying with governing document provisions and internal procedures and processes
  • Coaching and developing relationship management staff, directing their activities to meet plan objectives, and ensuring proper risk management
  • Tracking and reporting activities within the group
  • Analyzing operations for profitability and efficiency and initiate changes and improvements
  • Working with various business partners to resolve complex account issues
  • Developing and maintaining strong working relationships with other internal managers, as well as local and regional business partners

What will you bring to the role?

The leadership aspect is one of the most important elements to the role's success. Being able to bring people together to work collaboratively will be a strength of yours and you will be transparent in your expectations of the Account Management team.

Leadership doesn't just come down to the team you develop, but also being able to build and maintain relationships across our business, and the ability to influence and negotiate.

Other key skills required for the role include:

• Minimum of 8 years of financial services experience
• Minimum of 3 years of strong leadership or management experience with the ability to organize and manage multiple priorities and achieve results.
• Strong analysis skills with the ability to develop and present technical information in a clear and concise manner.
• Demonstrated change management skills with the ability to grow a highly efficient team
• Ability to develop and execute business strategies tied to a common vision, which maximizes revenue and profitability.
• Ability to leverage diversity and develop next level of management team. Strong oral and written communication skills

A company to be proud of

Computershare (ASX: CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 25,000 clients.At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit https://www.computershare.com/corporate/about-us/join-our-team/us-candidate-handbook

Compensation. The typical base pay range for this role is $100,000- $150,000. This base pay range is specific to St. Paul, MN and may not be applicable to other locations.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

This job has expired.