Animal Compliance Officer
City of Boise

Job Info

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Summary Statement

The Office of Code Compliance and Community Resources is here to improve the quality of life in Boise's diverse communities. Currently, the City of Boise is looking to fill the vacancy of Animal Compliance Officer.
This position:

• Serves as a sworn City officer to patrol city parks, foothills reserves, and greenbelt enforcing compliance with City and State laws governing the control, licensing, and impounding of animals
• Officers routinely interact with pet owners or the general public to gain willful code compliance and cooperation, as well as provide education on applicable codes, policies, and procedures
• Work requires the exercise of considerable discretion with guidance from procedural manuals, ordinances, and licensing conditions

To provide a safe and healthy workplace for all City of Boise employees, residents, and community members, new employment offers are contingent upon the applicant providing proof of up-to-date COVID-19 vaccination process according to current CDC guidance to the City, on a confidential basis, or receiving an exemption from the vaccination requirement as a legally required medical or religious accommodation two weeks prior to the applicant's scheduled start date.

Essential Functions

Conducts regular patrols throughout city parks and surrounding foothills in various weather conditions to enforce city and state laws regarding animal control. Using a high degree of customer service, tactfully explains responsible animal ownership, laws and ordinances to the public to gain compliance and educates violators on the impact of non-compliance. Responds to complaints, interacts with pet owners on both routine and repetitive non-compliance issues, and handles a wide range of emotional responses from impacted customers. Issues verbal warnings for the majority of violators. Exercises independent judgment and appropriate discretion in determining whether to issue written notices of violations or citations. Under specific conditions, issues citations for violations at certain sites based on department direction. Confines stray dogs in a humane manner and coordinates with shelters for impounds. (70%)

Generates and maintains accurate documentation, records of dog owners, conversations, photographs, actions taken and other evidence. Researches and reviews all relevant background information in support of enforcement actions. Produces case files, work records, forms, and reports. Prepares detailed investigative summaries for presentation in court. Coordinates with prosecuting attorneys and witnesses for court testimony. Attends hearings and testifies in jury or court trials. (10%)

Provides information on laws and regulations governing the treatment, licensing, care and control of animals to the public. Educates the public about animal issues and responsible pet ownership. Promotes a humane and caring attitude towards animals. Addresses groups and organizations on animal control-related public safety and health issues. (10%)

Issues warnings and citations for violations of parking rules. Initiates request to tow scofflaw vehicles. Observes, assesses and reports a wide variety of hazardous conditions, suspicious vehicles and traffic issues. Assists police officers at accident scenes and with other police matters. Trains new employees in Code Compliance and Community Resources. (10%)

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Total Percentage = 100%

Requirements

Required Knowledge, Experience, And Training

• 1 year of customer service experience in a compliance role, providing information to the public including reading, understanding, interpreting, and enforcing applicable administrative rules
• High school diploma or GED
• Or an equivalent combination of education and/or experience

Knowledge

• Municipal organizations and code enforcement
• Laws of search and seizure, and due process
• Impact of code enforcement actions and responsible animal ownership
• Methods used in the safe, effective, and humane handling and restraint of a variety of animals; including those that are sick, injured, aggressive, and/or difficult to control
• Methods and techniques of documentation

Ability

• Enforce animal control and licensing ordinances, assuring the safety and health of citizens and animals in the City
• Work all shifts, including early mornings, late evenings, weekends and holidays
• Interpret and apply codes, laws, regulations, policies, and procedures of animal impound
• Understand and maintain health and safety regulations
• Capture, care and handle domestic animals
• Remain calm and composed when confronted by angry citizens; deal tactfully, courteously, and firmly with the public
• Work independently with little direction
• Patrol area of responsibility on foot, bicycle, and/or a motor vehicle during adverse weather conditions
• Display an attitude of cooperation and work harmoniously with all levels of City employees and the public
• Communicate effectively in the English language at a level necessary for efficient job performance
• Complete assignments in a timely fashion; understand and comply with all rules, policies, and regulations
• Maintain prompt and regular attendance
• Perform all essential and marginal functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation
• Capable of operating vehicles and/or bicycles safely, possess a valid driver's license, and have an acceptable driving record

Preferred Knowledge, Experience, And Training

• 2 years of code enforcement, licensing, planning and zoning experience, or similar peace officer/law enforcement capacity
• Possession of certification from the National Animal Control Association is strongly desired

Licensing And Other Requirements

• Valid driver's license

Special Requirements
Applicants must be able to pass:

• City of Boise background check processes including a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
• Driving Record Check

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
While performing the duties of this job the employee is occasionally lifting/carrying up to 35 pounds and rarely lifting/carrying up to 50 pounds. Also, the employee is occasionally pushing/pulling up to 35 pounds and rarely pushing/pulling up to 50 pounds. Work includes the sensory ability to talk and hear. Work in this position also includes close vision, distance vision, peripheral vision, and depth perception. Employees will sit, stand, walk, run, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity. Additional physical efforts include the ability to ride a bicycle, load/unload the bike from a van, and walk trails.

Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, and wet and humid conditions. Employees will also drive a vehicle as part of this position. May encounter aggressive people and/or dogs, traffic, various weather conditions such as heat, rain, and freezing temperatures, various trail conditions including narrow trails and those with rocks. Exposure to snakes, mosquitoes, and stinging insects as well as icy and muddy trails.

This job has expired.