Application Support Tier II
Hays

Miami, Florida

Posted in Recruitment Consultancy


This job has expired.

Job Info


The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

A Software Company is seeking a Application Support Tier II in Miami , FL.

Role Description

• Intermediate knowledge of relational database concepts (foreign keys, join types, etc.) and SQL syntax (preferably MySQL).
• Ability to read, parse, and interpret Linux system logs and application logs to identify errors.
• Excellent written & verbal communication skills in English
• Excellent organizational skills and attention to detail, especially in the context of prioritizing issues and ensuring proper categorization of helpdesk tickets.
• Ability to see the "big picture" of reported concerns, identify the consequential effects of changes, etc.
• Ability to see the "big picture" of reported concerns, identify the consequential effects of changes, etc.

Skills & Requirements

• 1+ years' experience providing application software troubleshooting assistance & escalated technical support to business end-users in a SaaS environment
• Must be able to read code (PHP/JavaScript highly preferred, but it can be any code)
• Must have experience writing SQL queries & databases (MySQL preferred, but ok w/ SQL)
• Must have experience with Windows OS & an understanding of Linux (Ubuntu preferred)
• Experience debugging UI & API issues
• Excellent English written & verbal comm skills
• Excellent customer service & support skills

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the Information Technology industry and market trends . Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is an Equal Opportunity Employer.

Drug testing may be required; please contact a recruiter for more information.
#1119617


This job has expired.

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