AR Specialist I
Lasko Products


Job Info


Lasko Products, an industry leader in the manufacturing of home environment products, is looking to add an AR Specialist I to our West Chester, PA office.

This position is responsible for all customer payment processing, billing and collection efforts for a portfolio of assigned accounts excluding the Top Ten Customers based on sales.

Essential Duties:

  • Allocates customer payments to appropriate account and knowledge of specific customer remittance reference information.
  • Processes credit card transactions, issue manual customer billing and credits in a timely manner.
  • Assist customer with account inquiries.
  • Establish and maintain effective and cooperative working relationships with customers.
  • Determining reasons for payment differences by using problem-solving skills, knowledge of each specific customer in portfolio.
  • Contacting customers to reimburse denied deductions using appropriate collection techniques and asking for supporting documents if necessary.
  • Identifying unpaid past due invoices on assigned accounts and making direct customer contact to collect, while maintaining goodwill.
  • Maintain timely communication with internal departments to expediate payment of delinquent deducts and invoices/correct pricing errors/adjustments as needed.
  • Track, notate, and document action taken.
  • Median proficiency in Microsoft Office with basic knowledge of MS Excel.
Competencies:
  • Problem Complexity - Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult o complex.
  • Refers complex, unusual problems to supervisor/manager.
  • Under general supervision, exercises some judgement in accordance with procedures, techniques. Work typically involves regular review of output by a supervisor/manager.
  • Demonstrates basic knowledge of Accounts Receivable.

Education/Experience:
  • High School Diploma or equivalent; some college preferred.
  • Minimum three years related experience; Manufacturing A/R experience a plus.
  • Excellent analytical and critical thinking abilities a must.
  • Industrious team player who is able to interact with multiple departments on a daily basis.
  • Detail oriented, good Customer Service, excellent verbal and written communication skills.
Work Environment:
  • Office environment is a controlled atmosphere building, as well as a manufacturing environment exposed to dust, odors and noise.
#CB

We offer a competitive starting wage plus a comprehensive benefit package including low cost health insurance; company paid life insurance, a telemedicine program; voluntary additional life, dental & vision plans, plus a 401(k) retirement savings plan.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


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