Assistant Director of Executive Education
Johns Hopkins University

Job Info

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Assistant Director of Executive Education
We are seeking an Assistant Director of Executive Education who will work with the Senior Director of Executive Education and the Executive Education team to independently manage operational functions for the Office of Executive Education at the Carey Business School. This position has primary responsibility of oversight of programming that produces an income of over $4 million annually. This position manages and analyzes operational practices including revising and adjusting procedures to create maximum efficiency and optimization for a strategic priority of the school. This multi-faceted position will include leadership of academic and faculty operations, the information system management (Salesforce) and the learning management system (Insendi).

Specific Duties & Responsibilities:

Program Management (50%)

• Support all administrative and operational functions for the Office of Executive Education
• Optimize processes and procedures to promote operational efficiency
• Support in the planning of over 100 open enrollment courses, signature programs, and custom programs per FY and provide end-to-end oversight
• In collaboration with faculty and staff colleagues, develops and maintains course materials for all open enrollment and custom programs
• Oversight of each program's delivery with the expectation that both digital and in-person programs are delivered with consistently high standards of quality
• Coordinate with faculty internal and external to Johns Hopkins along with other University partners

Enrollment Management for Open Enrollment (40%)

• Develop and maintain quality control systems for data integrity, compile data and prepare reports as needed
• Serve as subject matter expert regarding program requirements, advising participants and making additional recommendations as needed
• Responsible for the management and ongoing content maintenance of the learning management system
• Troubleshoot participant technical issues and concerns
• Build work flow procedures and processes for integration of Salesforce and other applications
• Create or redefine best practices and workflow process to support an exceptional learning experience and cross-enterprise collaboration and information sharing

Administrative (10%)

• Supports all administrative functions for the Office of Executive Education

Minimum Qualifications (Mandatory):

• Bachelor's Degree
• Three years progressively responsible experience in program administration in an academic environment
• Additional education may substitute for required experience and additional experience may substitute for required education to the extent permitted by the JHU equivalency formula to the extent permitted by the JHU equivalency formula*

* JHU Equivalency Formula: 18 graduate degree credits (semester hours) may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Preferred Qualifications:

• Experience with Salesforce CRM is strongly preferred

Special Knowledge, Skills & Abilities:

• Excellent attention to detail
• Ability to work independently to trouble-shoot issues
• Ability to exercise administrative judgment and discretion and assume responsibility for consequences and results of actions
• Exercise mature judgment, sensitivity, and diplomacy when dealing with all internal and external constituents
• Experience working with a CRM and LMS system
• Experience working with software applications such as Microsoft Office (Word, Excel, Power Point, and Outlook) is required
• Exceptional oral and written communications skills, including ability to interact with all levels of employees, participants, executives, and high-level external stakeholders while maintaining professionalism
• Must be able to set and manage multiple priorities, and respond quickly to changing needs and goals
• Willing to work with internal and external contacts to coordinate and distribute information necessary to complete tasks involving multiple departments and staff
• Must have the ability to travel both domestically and internationally

Johns Hopkins University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classified Title: Academic Program Administrator
Working Title: Assistant Director of Executive Education
Role/Level/Range: ACRP/03/MC
Starting Salary Range: $45,650 - $62,850 annually (commensurate with experience)
Employee group: Full Time
Schedule: 8:30-5:00 Monday - Friday
Exempt Status: Exempt
Location: JH at Harbor East
Department name: Corporate Education
Personnel area: Carey Business School

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

To apply, visit https://jobs.jhu.edu/job/Baltimore-Assistant-Director-of-Executive-Education-MD-21202/890968400/








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