Assistant Director of Undergraduate Student Experience (Student Programming Specialist)
Indiana University

Bloomington, Indiana

Posted in Education and Training

Job Info



Department Information

Founded in 1972 as SPEA, the O'Neill School of Public and Environmental Affairs is a world leader in public and environmental affairs and the largest school of public administration and public policy in the United States, boasting an alumni network of more than 36,000.

Our Mission

The O'Neill School of Public and Environmental Affairs works to build a better world by helping people solve complex problems at the crossroads of policy, management, and science. We promote sound decisions, well-managed organizations, just and healthy societies, and a sustainable environment through education, scholarship, and civic engagement. We give our students the knowledge and skills to have a significant impact in diverse settings around the globe.

Our Guiding Values

Our commitment is shaped by these shared and guiding beliefs:

  • All people deserve to live in thriving and sustainable communities.
  • Strong, healthy communities depend on well-educated, innovative and ethical leaders, and informed and engaged citizens.
  • Creative, current, and rigorous research informs sound decision-making.
  • Leaders need both relevant information and the skills necessary to interpret and use information and data effectively.
  • Successful leaders must be able to bridge public, private, and nonprofit sector boundaries.
  • Conversation and collaboration among individuals with diverse perspectives, backgrounds, and skills leads to more vibrant ideas and solutions.

Job Summary

The O'Neill School of Public and Environmental has an immediate opening for the position of Assistant Director of Undergraduate Student Experience. This position develops, implements, and manages a portfolio of student programming initiatives oriented around the five core O'Neill School values: learning, diversity, meaning, excellence, and wellbeing.

Department-Specific Responsibilities
  • Develops new programming that builds cohesive student-faculty-staff communities around each undergraduate major and other areas of academic focus.
  • Leads the School's residential student orientation (O'Neill Launch).
  • Coordinates the Student Life Activities Council (SLAC), which provides oversight of the O'Neill School's professional student organizations.
  • Collaborates with Civic Leaders Center professionals in the development of programming in support of the living-learning community.
  • Develops and executes a strategic communications plan for current undergraduate students, including the management of communications through Salesforce Marketing Cloud and other platforms.
  • Supervises a team of student leaders who support the operations of events and programs.
General Responsibilities
  • Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience. Projects programming outcomes at the program, department/division, or campus level.
  • Interfaces directly with students, attending student programming events and gathering satisfaction feedback from student participants to implement into future student programming initiatives and objectives.
  • Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
  • Measures and evaluates effectiveness of student programs against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
  • Serves on committees and performs student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
  • Plans and coordinates communications for student programming initiatives to ensure student participation and inclusion.
  • Provides guidance to other Student Programming Specialists; makes process recommendations to manager for improved delivery of service.



  • Bachelor's degree in education, social work, public affairs, counseling, business, or related field
  • Master's degree in higher education student affairs or related field

  • 2 years in student services, higher education, or related field
Combinations of related education and experience may be considered


  • Proficient communication skills
  • Maintains a high degree of professionalism
  • Demonstrateds time management and priority setting skills
  • Demonstrates a high commitment to quality
  • Possesses flexibility to work in a fast paced, dynamic environment
  • Seeks to acquire knowledge in area of specialty
  • Highly thorough and dependable
  • Demonstrates a high level of accuracy, even under pressure
  • Develops and delivers effective presentations
  • Demonstrates customer service skills
  • Demonstrates ability to maintain confidential information
  • Demonstrates excellent judgment and decision making skills
  • Demonstrates excellent judgment, tact, and diplomacy
  • Commitment to working with people from diverse backgrounds and demonstrated cultural competency
  • Ability to build strong partnerships with students and other university departments

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Student Programming

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD.

Contact Us

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Telephone: 812-856-1234

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