Associate, Business System Analyst-Digital Experience
Hyundai Capital America

Job Info

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Description

Who We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing solutions to over 1.7 million retail customers.

Employee Value Prop and Culture: Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative.

From our various engagement programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and thrive to be passionately invested in HCA's success.

Global One Company:

Many countries. One identity. Hyundai Capital has offices across the world, including China, Canada, the United Kingdom, Germany, Russia, Brazil and Korea. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: light, collaboration, elements of nature and symmetry.

General Summary:

The Associate, Business Systems Analyst - Digital Experience will be responsible for supporting the vision, strategy, and roadmap for one or more digital products/platforms, in support of the HCA enterprise digital roadmap. This role will support the Digital Experience team in producing digital thought leadership utilizing benchmarks, external research, and vendor relationships, to various internal and external stakeholders, including but not limited to internal HCA depts., OEM digital teams, and HQ global matrix partners. Primary focus will be on incubating emerging technologies to enhance HCA's digital products and platforms, owning end-to-end product development life cycle from ideation to implementation. Primary collaboration with key business and IT partners and vendors to manage creation of new services, solutions, or products, from ideation, design sprints, prototype building, and testing. This role will be heavily relied on agile frameworks, detailed analysis & design, production troubleshooting support and requirements gathering and testing in preparation for product deployment.

Duties and Responsibilities:

1. Requirements Elicitation & Analysis - facilitation of stakeholder meetings to understand new feature needs, detailed requirements, and priorities.

2. User Story / Use Case Creation - translating stakeholder needs into story boards that define feature scope, feature behaviors and outline acceptance criteria.

3. Collaborate with business and technical teams to understand requirements and priority.

4. Work with product owner to break the annual roadmap into product sprints the team will use to deliver products and features.

5. Assists with production support, cataloging issues and working with technical team to analyze and communicate resolution.

Knowledge and Skills:

• Understands the strategic perspective and can deliver results based on company vision, goals, and objectives.

• Has experience with agile methodologies including participating in daily scrums, retrospectives, demos, and sprints.

• Expertise in Agile Requirements gathering - Journey maps, personas, user stories, acceptance criteria etc.

• Experience with Web & Mobile Applications, consumer behavior and emerging trends

• Understands ITIL Service Management (Incident/Change/Problem).

• Strong interpersonal skills and an ability to influence corporate direction working closely with senior management and excellent oral/written skills.

• Working knowledge of software development lifecycle (AGILE, Waterfall, SDLC).

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

• Building partnerships and working collaboratively with others to meet shared objectives.

• Comfortable making decisions supporting change and recommending new approaches to the way we do business.

• Working knowledge of IT architecture, systems, connectivity, and related concepts.

• Ability to effectively handle multiple projects/initiatives simultaneously with close attention to detail & process.

• Adapts easily to changing situations & demonstrates flexibility in juggling priorities in a fast-paced environment.

Qualifications

• 5+ years of total work experience, with a minimum of 2 years as a Business Systems Analyst.

• Graduate in Business Administration, Computer Science, Information Systems, Engineering or equivalent.

Physical Requirements and Working Condition:

Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information.We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.

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