Associate Technical Product Support Specialist
EMS LINQ, Inc.

Job Info

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This full-time position was backfilled on Nov. 30, 2021, by current incumbent as part-time work.

Reinstating this position to full-time status would provide the following support to state nutrition customer support:

• Increase allocated time to fulfill PEARS Help Desk contract with Pennsylvania Department of Education (PA DOE);
• Provide additional support for state nutrition crosstraining efforts; and
• Provide needed support due to increase in executive and team meetings in the Scottsdale office that oftentimes require assistance and facilitation.

Transitioning this position from part time to full time will resolve efficiency issues with varied hours due to need, help to address crosstraining and single points of failure for state nutrition support, and strengthen operations in the Scottdale office.

Oversee the guest experience and ensure a personal, friendly experience for anyone coming into the office, and maintain complete accessibility in both availability and warmth of character

Ensure peak organizational operations and provide preventative measures by identifying issues

Implement established policies and procedures, measure outcomes against standards, and improve operational flow when identified

Coordinate internal and external resources, and cultivate relationships with vendors

Oversee office interactions, responding to requests and questions

Maintain office efficiency by maintaining appearance of common areas, organizing procedures, handling correspondence, managing filing systems, and overseeing supplies and equipment

Oversee the day-to-day activities of the office as the main point of contact in the reception area, keeping management informed of performance with routine and requested reporting

Provide direct administrative supports as needed, including scheduling appointments, meetings, and events, booking travel, maintaining filing system, mailing and shipping packages, and updating contact database and employee list

Oversee and maintain office equipment for uninterrupted function, identify and fulfill office supply needs, maintain and manage vendors, and coordinate food delivery as needed

This job has expired.