Billing Clerk
Modern Disposal Services, Inc.

Job Info

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Position Summary

The Billing Clerk performs a variety of routine billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms.

Essential Responsibilities

• Following standard operating procedures, this role prepares weekly and semi-annual billing adjustments, obtains required approvals and enters adjustments into the billing system.
• Researches and resolves routine billing questions and discrepancies. Refers unusual problems to higher level personnel.
• Creates invoices according to company practices; submits invoices to customers.
• Prepare and mail all invoices for the company.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
• Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve identified discrepancies.
• Corrects and revises invoices.
• Provides copies and backup as requested.
• Calculates and prepares basic manual billings for non-complex billing arrangements.
• Gathers and summarize supplemental billing information to accommodate customer billing requirements.
• Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedures.
• Accepts credit card payment from customers over the phone and process recurring payments.
• Completes customer set up in company billing system(s).
• Provides support to customers to assist with researching billing questions and providing copies of the support documentation.
• Opens and distributes mail.
• Provides relief and backup coverage for Reception/Switchboard.

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Education and Experience

• High School Diploma or GED, Associate’s degree in Accounting preferred
• 3 years experience in accounts payable or related position.
• Excellent customer service and organizational skills
• Highly detail oriented and process driven.
• Ability to effectively manage multiple tasks and meet deadlines
• Ability to complete projects and assignments with minimal supervision
• Strong organizational skills and ability to work in high-volume, fast-paced environment
• Ability to work effectively, cooperatively and efficiently within a team environment
• Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.
• Competence in common computer applications including MS Office, strength in Excel is required; prior experience in accounting systems preferred.

Modern Corporationprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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