Case Manager - Addiction Services - Andrew House Boston
Bay Cove Human Services, Inc.

Job Info

Schedule: 40 hours 11pm-7am overnight: Fri, Sat, Mon, Tues, Wed

Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:

A Case Manager supports this mission in your daily care, interventions, teaching and guidance of Andrew House clients. This is a non-exempt position.

Supervisory Responsibilities: N/A

Essential Functions of Position:

• Completes the psychosocial and determines with the client (and co-workers when appropriate) the individual treatment and aftercare plans
• Responsible for client aftercare referrals (follow-up substance abuse treatment) and placement
• Promotes ongoing participation of the client with decisions involving plans, goals and progress
• Ensures the completions of psychosocial, admission MIS form, and treatment plan within first 24-48 hours after patient admission
• Arranges aftercare interviews or other related appointments by telephone after obtaining appropriate releases to disclose necessary information
• Coordinates treatment services with external treatment providers, outpatient counselors/therapists, opioid treatment, and other partners such as primary care, DCF, Courts
• Coordinates discharge date with nurse and insurance coordinator
• Completes discharge summary and discharge MIS form
• Maintains relevant and timely counseling progress notes
• Provides a level of counseling conducive to a stable medical and psychological state during detox/withdrawal. Arranges referral to the BEST Team when indicated
• Leads educational/recovery client groups as assigned
• Attends daily report with other unit disciplines and communicate clients' plans and progress as coordinated with team members
• Assists in team effort in handling crisis-oriented emergencies
• Documents all interventions in the counseling progress notes
• Available for weekend and holiday coverage in fair and equitable distribution
• Attends staff meetings, supervision, in-service conferences, periodic reviews and other relative meetings as determined by the clinical or program director
• Participates as an active member of the multidisciplinary treatment team
• Serves as an advocate and resource, providing the client with community support information, assist clients to arrange essential appointments and accompany clients to those appointments requiring attention during their stay
• Responsible for conducting post-discharge follow-up for clients within 30 days of discharge
• Other case management duties as directed by the clinical director or program director

• High School diploma or equivalent
• Minimum Two years' professional experience
• One-year experience in human services, substance use and mental health field preferred
• Certification or eligibility for certification in substance abuse counseling and willingness to pursue certification preferred
• Thorough knowledge and understanding of the federal regulations pertaining to confidentiality of substance abuse treatment
• Understanding of computer basics
• A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

• Must be able to work with individuals with substance use and mental health disorders in a respectful, compassionate and supportive manner
• Ability to maintain confidentiality, exercise sound judgment, patient boundaries, remain calm under pressure
• Ability to work in fast-paced environment
• Must be able to work as a team member as well as independently
• Must have own reliable transportation
• Must have a desire for personal and professional growth
• Must be able to work under time constraints and be flexible

• Not applicable