Cash Application Specialist
Waste Industries

Job Info

The Cash Application Specialist will post high volumes and large variety of payments received via multiple forms, code customer refund requests, adjustments, and other account information to appropriate customer accounts. They will reconcile customer accounts and prepare journal entries following established guidelines while providing professional, efficient customer service to GFL Environmental branch locations and customers and support mailroom processing.

Key Responsibilities:
• Accurately post all incoming payments to the proper customer and/or general ledger accounts within established processing guidelines

• Review/resolve within lockbox items lockbox processors cannot correctly identify
• Accurately post adjustments for division branches and departments in the home office within the established processing timeframes
• Provide support and training to internal and external co-workers on use of ebill/enrollment applications
• Respond to customers' emails/phone calls and letters
• Update customer accounts and general ledger payments when checks are not honored by bank
• Provide research and corrections of mis-posted payments and other information as necessary
• Analyze, reconcile and resolve accounting discrepancies in cash application batches and customer accounts
• Prepare, log and maintain records and reports of the deposits, processed payments, adjustments and corrections
• Assist with the research of unapplied cash (UAC) on active and canceled accounts
• Process requests debit and credit entries as needed as well as moving monies between customer accounts
• Verify accuracy and validity of request for refunds and updated customer accounts accordingly
• Develop and maintain spreadsheets and forms as necessary
• Provide excellent customer services to internal and external customers
• Effective and efficient navigation and use of Tower, JD Edwards, Excel, Word, Internet, Outlook and applications such as Cash Apps Import, BB&T Archives and applications specific to Cash Applications processing
• Act as back-up to the mailroom coordinator - acceptance and delivery of incoming mail, sorting of mail, preparing outgoing mail for mailing, preparing express mail for pick-up
• Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors

Machines, Tools and Equipment:
• Strong Microsoft Office skills a must and efficiently operate standard office and mailroom equipment
• Operate standard office equipment (i.e., personal computer, facsimile, copy machine, etc.)
• Working knowledge of Microsoft Office-Outlook, Word and Excel; and JD Edwards
• Pitney Bowes Digital Mailing System
• UPS WorldShip

Requirements:
• High School diploma or general education degree (GED) required
• Accounting Associates degree preferred
• Two plus years of experience working in accounting or with high volume applications of payments received via various means
• Combined of education and experience
• Two to Three years of experience in a Customer Service oriented environment

Knowledge, Skills and Abilities:
• Strong math skills are a must with the ability to add, subtract, multiply and divide, using whole numbers, common fractions and decimals; ability to compute rate, ratio and percentages
• Candidates must possess excellent oral and written communication skills.
• Ability to read and interpret documents/ instructions and procedure manuals, compose memos, reports and correspondence is required
• Ability to understand and carry out instructions furnished in written, oral or diagram form
• Ability to accurately produce and excel in a fast-paced ever-changing environment maintaining very high degree of accuracy and speed while surrounded by moderate to high noise levels
• Possess excellent organizational skills, ability to quickly prioritize and readjust prioritization as necessary

We thank you for your interest. Only those selected for an interview will be contacted.

GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.