CFR-Delta
Greif Inc.

Baytown, Texas

Posted in Call Centre and Customer Service


This job has expired.

Job Info


Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Job Requisition #:
019204 CFR-Delta (Open)

Job Description:

Responsible for ensuring the accurate processing of customer orders, maintaining communication with customers, keeping track of inventory levels, interfacing with various functions within the company and producing reports as required.

Key Responsibilities

  • Receives orders from Customer and makes sure to qualify and confirm orders by verifying contract terms, shipping materials, lead time and any other special instructions.
  • Enters orders in dual systems.
  • Provides order status verification and Customer advisement.
  • Confirms shipment in dual systems.
  • Maintains communication link with customer, receiving and conveying relevant information.
  • Maintains records of product inventory levels, adding inbound and subtracting outbound shipments.
  • Collects information to produce required schedules and reports.
  • Follows mandated company safety practices.
  • May maintain customer ERP system(s). Reconciles any differences between Delta system and customer system.
  • May generate customer invoices as it relates to the customer process or system.
  • May generate customer shipment documents.
  • May maintain files as required.
  • Performs other duties as assigned.

Education and Experience
  • High School Graduate or equivalent.
  • 1+ years customer service experience.

Knowledge and Skills
  • Demonstrated skills in verbal and written communications.
  • Solid knowledge of product.
  • Proficient computer skills with the ability to learn new software.
  • Good knowledge of basic office equipment (i.e. copiers, fax machines, calculators, etc.).
  • Good organization and data entry skills.
  • Good attention to detail.
  • Self starter that can work with minimal supervision.
40

EEO Statement:

htps://www.greif.com/uploads/media/default/0001/03/230497a078bec89c55df07d1d04e7f6db5ac6122.pdf

We offer a competitive salary, excellent benefits and opportunity for growth. Greif, Inc. is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran. For more information read Greif's Equal Opportunity Policy.


This job has expired.

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