Change Management Lead (ADKAR certified)
The Judge Group Inc.

Job Info

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Location: Johnston, RI
Description: Hi,

Hope you are doing well!

If interested, please send your update resume at isawant@judge.com.

Job Title: Change management Lead

Location: Johnston, RI 02919 (Hybrid)

Duration: 6+ months contract with high possibility of extension.

JOB DESCRIPTION:

The Change Management Lead will be responsible for leading large workstreams/journeys within transformational efforts across the enterprise with a focus on driving strategic outcomes and implementing sustainable change. This role requires an out- of- the- box thinker able to operate effectively at all levels of the organization and excited to create tangible value for the company.

EXPERIENCE REQUIRED:

• Experience in project management and change management roles with successful track record of leading large-scale change efforts over multi-year time frames

• Bachelor's degree: MS or MBA a strong plus

• Change Management qualifications (e.g., ADKAR certification) a plus

• Experience operating within a structured PMO environment and building out new approaches, artifacts, and strategies to improve program implementation

• Experience with driving large enterprise level programs (requiring large scale change management) and demonstrated strength as an enterprise change agent a plus

• Experience working with global teams

SKILLS:

• Knowledge of standard documentation tools (e.g., Excel, PowerPoint, ADO) and able to learn and adapt effectively to new operational tools

• Excellent communication skills (including written and oral presentation skills) with ability to communicate and adapt communication to all levels of the organization - Executives to front line employees

• Ability to multi-task and partner effectively with different types of stakeholders (Core Insurance, Support Functions and Business Enablement.)

• Strong networking and influencing skills, especially in terms of navigating FM Global organization to coordinate across a large and varied set of stakeholders

• Ability to quickly develop understanding of new operating model concepts and drive change

• Strong attention to detail - systematic and strategic thinker who can foresee long term implication and challenges in implementing change through the PMO

• Willing to challenge the status quo, confident in own ideas while willing/able to take stakeholders' perspectives; not deterred by executive opposition.

RESPONSIBILITIES:

• Establish a strong program/project structure that has clear ownership and accountabilities; expedites design making; enables effective communication within and across components; and aligns the team and organization on the timeline, key deliverables, progress, and impediments

• Orchestrate effective execution to deliver in alignment with either iterative/agile or sequential/waterfall methodologies

• Build strong relationships and act as a strategic advisor for workstream leads and PPM; lead conversations to define, clarify and control project scope, objectives and resolve conflicts

• Build and own a strong change management plan that drives alignment, provides transparency, and enables coordinated execution across all components within the workstream(s)/journey(s)

• Continuously communicate the workstream/journey status and serve as key point of contact for progress, changes, risks, issues, and escalation across the workstream

• Facilitate, coordinate, and arbitrate cross-workstream dependencies and issues across the workstreams, and across the program.

• Lead, support, coach, inspire and motivate project team and provide direction by prioritizing focus areas, defining deliverables, and ensuring measurable results

• Proactively anticipate, identify, track, and resolve project risks and issues; ensure workstream and leadership is aware of status and impediments

• Apply a structured approach to design and execute a change strategy and plan that drives the readiness and adoption required for a program or project

• Lead change management activities and create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan

• Ensure successful execution of the change management plan, including stakeholder engagement, successful change communication and support for training and development planning

• Ensure change management best practices are leveraged for execution and standards are utilized throughout the execution lifecycle; ensure consistent artifacts are delivered across all components

• Continually measure the success of our change adoption efforts and project execution

• Support the buildout and improvement of Project & Change Management standards and practices to ensure better outcomes

• Collaborate, develop, and execute the communication strategy and plan

• Work with key initiative stakeholders and subject matter experts to develop communications, including email announcements, articles, talking points, website copy, video scripts, basic video editing, etc.

• Develop innovative communications approaches that will drive audience engagement and adoption

• Conduct and execute on research to ensure messages are relevant, accurate and targeted appropriately

• Ensure that communications are aligned with corporate objectives and that the brand message is consistent with the company standards

• Support measuring the success of communications strategies and tactics using analytics

• Create, organize, and update content in our central repository to ensure all content created is easily accessible

Thanks & Regards,

Indrajeet Sawant

Executive

The Judge Group

isawant@judge.com

151 South Warner Road, Suite 100, Wayne, PA 19087

610-813-1112 Ext.: 318 || (US) || Toll-free 1800-339-8318 || www.judge.com

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Contact: isawant@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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