We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!
If you are interested and qualified for this role, we invite you to apply.
Supervises the daily activities of a team of call center representatives/analysts who service
customers and associates through various communication channels including phone, email, instant message, video chat, etc. Provides training and coaching to Contact Center Representatives in a timely and efficient manner, and holds direct reports accountable to defined performance expectations. Contributes to ongoing efforts to improve and/or enhance the customer experience and participates on applicable projects as assigned.
Essential Functions/Responsibilities:
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