Clinic Services Assistant
Indiana University

Job Info

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Department

IUPUI HEALTH SERVICES (IN-SHSR-IUINA)

Department Information

The mission of IUPUI Campus Health is to provide quality, accessible, comprehensive, cost conscious and compassionate healthcare to students and campus constituents; and to provide public health interventions to maintain a safe environment for learning, research, scholarship and recreation. We are certified by the Accreditation Association for Ambulatory Health Care.

Job Summary

• Provides patient check-in and check-out, reviewing records to ensure patient insurance and demographics information is accurate and complete
• Receive payments, confirm insurance eligibility, enter billing data, and resolve patient accounts
• Coordinates scheduling of any patient appointments to allow for effective treatment and patient care
• Assists with all inquiries in the clinic office including walk-in patients, scheduling clinic appointments, and follow-ups
• Serves as a resource for clinical protocols and payment/billing information for patients
• Assists in emergency or problem situations
• Serves as back-up for clinical office staff as needed
• Maintains office supplies, and other administrative duties as needed
• Assists in maintenance and organization of patient medical records
• May reconcile and analyze reports for rebilling and finalizing daily logs

Qualifications

EDUCATION

Required

• High school diploma or GED

WORK EXPERIENCE

Required

• 6 months of related experience

Combinations of related education and experience may be considered.

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Coleman Hall,

1140 W Michigan Street, Suite 100

Indianapolis, Indiana

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Foundational

FLSA: Nonexempt

Job Function: Health Services

Job Family: Clinic Operations

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

This job has expired.