Clinical Operations Director
The Judge Group Inc.

Job Info

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Location: Orange, CA
Salary: $69.00 USD Hourly - $100.00 USD Hourly
Description: Judge Healthcare is currently seeking a Clinical Operations Director to work in Orange, CA!

Job Summary:

*The Director II (Clinical Operations - Training) will lead the operational components to develop, implement and oversee an ongoing comprehensive clinical training curriculum for medical management teams, including Utilization Management, Case Management, Long Term Services and Supports and Medical Directors.

*The incumbent will be responsible for the development of each department's core competency training as well as content-specific clinical and industry best practice approaches for clinical care teams.

*Additionally, the incumbent will be responsible for initiating and/or further developing desktop procedures and other artifacts and toolkits for internal and external health network partners' training needs.

Duties & Responsibilities:

50% - Leadership Functions

• Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
• Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department through training and curriculum.
• Manages and oversees the clinical training team members, including assigning and evaluating work, making recommendations on hiring, training and setting goals, conducting performance evaluations and recommending and implementing corrective actions up to and including termination.
• Collaborates with leadership and across departments to ensure the successful launch of key Health initiatives and to ensure the initiatives function successfully within the Health environment.
• Partners with Health's leadership to leverage opportunities for program enhancement and growth in the context of Health's strategic plan.

45% - Program Oversight

• Partners with all clinical operations department leadership to set initiative, execution, approach and mobilize resources across all phases of delivery.
• Designs, implements and oversees clinical training programmatic approach, including all new employee orientation, refresher training, ad-hoc/custom content and clinical practice material.
• Works with internal and health network key stakeholders to ensure the operational launch and long-term strategy for key Health clinical program's training and learning initiatives.
• Provides oversight and coordinates with other support resources/teams as needed for key deliverables.

5% - Completes other projects and duties as assigned.

Minimum Qualifications:

• Bachelor's degree in nursing, education, healthcare administration, public health or related field required.
• 7 years of experience in clinical operations leadership and/or training directly responsible for content development required.
• 5 years of experience in clinical programs in a managed care environment required.
• 5 years of progressive leadership experience, including direct supervision of staff required.
• Experience in clinical operations/medical management program design and implementation including desktop procedures, workflows and oversight to ensure ongoing application of content required.
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.

Preferred Qualifications:

• Master's degree in nursing, healthcare administration, public health or related field.
• Active Certified Case Manager (CCM) certification.
• Experience working at a director level, with a successful track record of training new programs and initiatives.
• Experience in successfully writing and managing program policies, procedures and materials.

If you are interested in this opportunity, please send updated resume to Brittany at bkirking@judge.com.

Contact: bkirking@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

This job has expired.