Clinical Research Coordinator Bilingual in English and Spanish
Massachusetts General Hospital(MGH)

Job Info

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GENERAL SUMMARY/ OVERVIEW STATEMENT:

The Clinical Research Coordinator will support childhood obesity prevention research in the Center for Healthy Weight and Nutrition Equity at Mass General for Children. The role will focus on supporting research operations, including randomized controlled trials (RCTs). One such RCT seeks to evaluate if a pediatric intensive health behavioral and lifestyle treatment (IHLBT) intervention reduces BMI and improves asthma outcomes when delivered via telehealth.

The Clinical Research Coordinator will be primarily responsible for completing participant recruitment, study activity scheduling, and conducting baseline and follow-up surveys in English and Spanish via telephone and email. They will be responsible for entering study data into REDCap databases and assisting with other study operations. The Clinical Research Coordinator will report to the Senior Project Manager.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assists with developing and implementing recruitment and retention strategies.
• Verifies subject inclusion/exclusion criteria, and collects informed consent and research data from study participants, carefully following protocols and scripts.
• Describes research study to participants and answers questions.
• Manages mailings and distribution of study related materials, such as recruitment letters and study incentives.
• Assists in coordinating the schedule of participant contacts and activities throughout the study.
• Responsible for data collection, preparing reports, and providing feedback on process improvement.
• Completes all necessary paperwork and data documentation, including coding and cleaning data forms, and assists with QA/QC data checks.
• Prepares data for analysis and data entry, and assists with formal audits of data.
• Provides data management, coordination, and participant outreach as needed.
• Contributes to a positive experience for research participants through courteous telephone, email, and in-person interactions.
• Schedule, set agendas, attend, and create minutes for study team meetings
• Works as an effective program team member. Contributes to the teamwork within and between departments. Regularly attends and participates in meetings. Provides constructive ideas, suggestions and feedback in a positive manner. Works collaboratively.
• Other duties as assigned.

SKILLS/ABILITIES/COMPETENCIES REQUIRED:

• Careful attention to details
• Good organizational, time management, and communication skills
• Ability to follow directions
• Ability to build trust and maintain confidentiality with diverse populations, including health center providers, staff and patients
• Ability to identify and follow through on project issues and use initiative
• Computer literacy, including word processing, database, and spreadsheet software
• Working knowledge of clinical research protocols
• Ability to demonstrate respect and professionalism for subjects' rights and individual needs
• Ability to handle confidential and sensitive information discreetly
• Sound interpersonal skills, including written and verbal communication
• Bilingual in English and Spanish strongly preferred

Qualifications
EDUCATION:

• Bachelor's degree required.

EXPERIENCE:

• New graduates with some relevant course/project work or those without any prior research experience will be considered for the Clinical Research Coordinator I position outlined above.

WORKING CONDITIONS:

Hybrid remote/general office environment with ability to travel to research sites as required. Some evening and weekend hours may be required.

EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.

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