Concierge
Cushman & Wakefield

Plano, Texas

Posted in Health and Safety


Job Info


Job Title
Concierge
Job Description Summary
Responsible for establishing a warm, welcoming, and professional atmosphere for all visitors and employees. The concierge will assist with helping navigating the space both internal to the office space and overall building.
Job Description
Job Description

Essential Duties and Responsibilities:

  • Welcomes and acknowledges all guests.
  • Anticipates and addresses guests needs.
  • Assists guests in all guest service matters including concierge requests.
  • Escorts all high touch clients to their meeting destinations.
  • Promotes teamwork and quality service through daily communications and coordination with other departments.
  • Develops and maintains positive working relationships with others, and support team to reach common goals.
  • Ensures welcome area, pantries, conference rooms, Honor Market, and Main Street is kept clean, fully stocked, and in an orderly state at all times.
  • Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.
  • Acts as first point of contact for all activities in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required.
  • Assist with planning, prepping, and executing in collaboration with Events Manager company events and meetings.
  • Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift.
  • Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements.
  • Performs other duties as assigned.
Qualifications:
  • Experience in a client service / reception position.
  • Ability to friendly, caring and patient and have a calm demeanor and pleasant manner
  • Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook).
  • Effective verbal and listening communication skills.
  • Able to navigate to/from various locations throughout the facility.
  • Able to multi-task and work at a fast pace.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.



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