Consumer Design Director, UX
PayPal Inc.

Job Info

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At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

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Job Description Summary:
As a Design Director within the Global Consumer UX Design team, youwill work alongside your cross-functional peer group to influence strategic design decisions and ultimately deliver the best possible app and web experiences. You will oversee the portion of the customer journey focused on Shopping and Rewards.

Job Description:

As a leader in fintech, PayPal is democratizing financial services for our customers around the globe with simple, affordable, and secure products that are available to everyone. Come join our inclusive and collaborative community working to change the payments landscape and reimagine the future of money for millions (and soon billions!) of customers worldwide.

Job Description

As a Design Director within the Global Consumer UX Design team, youwill work alongside your cross-functional peer group to influence strategic design decisions and ultimately deliver the best possible app and web experiences. You will oversee the portion of the customer journey focused on Shopping and Rewards.

Expect an immersive, fast-paced environment, overseeing multiple projects, while flexing your skills as an effective communicator - especially when it comes to relaying creative concepts to our design teams and company stakeholders.

You will report to the Sr. Director of Consumer Design and be a member of our diverse Global Design Organization where we believe that different perspectives and backgrounds inside our team lead to innovation and inclusion in our product design. Our UX community believes in investing in personal and professional growth so that everyone has an opportunity to learn, stretch and to elevate each other. If you want to work alongside motivated, talented people all focused on positive impact around the world, reach out.

Responsibilities

•For this role, the area of focus is within the Shopping and Rewards portion of the customer journey.

•Take accountability for the creative vision and the standard of output across your team.

•Ensure that all the organization's output/visuals are consistent with the overall brand and strategic commitments.

•Apply a customer-focused, iterative design process.

•Make design decisions based on research and insights, as well as advocate for continuous learning and inclusive design best practices.

•Collaborate with other cross-functional Design team members (Research, Content Design, UX Operations, Branding) and Business and Engineering stakeholders.

•Have strong people management and leadership skills in order to hire, develop, and inspire the creative team.

•Ask smart questions, take risks, and champion new ideas.

Requirements

•8+ years in UX role and 2+ years managing creative teams (including leadership, team building and delegation)

•Proven experience in leading, growing and inspiring highly talented and productive teams. Portfolio review will be required.

•Thorough command of the UX lifecycle with deep, direct experience in all skill areas and tools, including facilitation of workshops or other collaboration techniques to drive momentum and credibility within the organization

•A degree in a visual or experiential design discipline or equivalent professional experience.

• Commerce and Loyalty services expertise is an advantage

Subsidiary:
PayPal

Travel Percent:
0

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:
Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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