Customer Service Representative
Roth Staffing Companies

Job Info

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Are you seeking a new opportunity in the Tampa area? If you answered, "yes", then this might be the opportunity for you. Our client is an insurance company seeking customer service reps to join their growing company. This position will entail answering a high volume of phone calls, while providing a great customer experience to all customers. If you have worked in food and beverage (a restaurant) or a customer serviced oriented position, please apply!!!!

To be successful in this position you must be service oriented, have great communication skills, and possess patience and compassion.

*THIS IS AN IN-OFFICE POSITION* NO REMOTE
Hours11AM - 8PM Monday - Friday - Training hours are 9 am-5:30 pm for 3 weeks and then you will start your 11 am- 8pm

Responsibilities

• Answering inbound calls
• Responding to service needs
• Preparing reports
• Responding to inquiries by phones, email, online, and or written

Qualifications

• Must have a minimum of 1 year experience in customer service ( previous call center, retail, and / or hospitality).
• Proficient in MS Office is required
• Excellent communication skills
• Ability to work in a fast paced work environment
• Shows empathy and compassion when talking to customers
• Must be capable to work your scheduled shift
• Must be detail oriented

Pay Rate $17-$18/ Hour

Hours11AM - 8PM Monday - Friday - Training hours are 9 am-5:30 pm for 3 weeks and then you will start your 11 am- 8pm.

All qualified candidates please apply and you can also send your resume directly

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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