Position Summary: Supervisor, Customer Monitoring Center Training
What You Will Do
Own the relationship between Learning/Development and Customer Monitoring Center Operations to ensure training requirements and expectations are met. Lead Training team responsible for training new and existing staff across all functions of multiple Alarm, Contact, and Support centers. Ensure qualified, knowledgeable staff are released into these business units. Support the continuous improvement of CMC Learning and Development training activities and initiatives by working with L & D Leadership and Facilitators to improve training facilitation, classroom management, and operational discipline. Keep up to date with changes in Standard Operating Procedures and ensure training team implements all updates and changes necessary.
What we look for
Required Qualifications
Preferred Qualifications
Additional Information
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.