Customer Success Associate
Grail provides software deployment and customer success support to one of the leading project management platform companies in North America. As part of our expanding team, Grail is looking for a passionate, tech-savvy and customer-oriented professional who can quickly understand the nuances of our customer success offering and be part of our growing team in Salt Lake City. The designation for this role will be Customer Success Associate. The candidate will work from our SLC office as well as some flexibility to work from home and may occasionally need to travel to the client site as and when required.
Responsibilities:
The broad responsibility will be to understand the client objectives, build custom workflows, and make thoughtful recommendations to solve problems promptly and comprehensively.
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