Learn about our clients current R&D portfolio and take on the role for creating hardware and software help for internal and external customers. In this function, you must have outstanding communication and technical writing skills, as well as be highly motivated to support a broad array of engineering, and new product development initiatives.
Works with global cross-functional teams including customers, project stakeholders, subject matter experts, service, and technical support throughout the product development lifecycle to design, plan, and develop a wide range of technical and end-user information products. Products may be for software, hardware, and service including technical guides, tutorials, and Web-based help systems to support new scientific instrumentation products
Creates clear, concise, user and service documentation for both internal and external customers
Researches, writes, proofreads, edits, and may translate end-user manuals and online help
Adapts OEM documentation to fit company specifications
Creates screen shots and illustrations using graphic tools. Takes digital photographs of Hardware for inclusion in guides and technical documentation
Assists in the design of documentation templates and the development of group’s tools. Maintains Technical Writing SOPs and templates
Complies with documentation control practices and procedures
Ensures documentation reflects current safety information
Maintains files of the latest revision level documentation necessary to define product configuration and demonstrate full traceability
Degree in a Technical Communication or Science-related discipline with emphasis on Chemistry, Biology, Life Sciences, or Engineering
Excellent communication, verbal, and written skills are critical
Excellent team orientation is critical
Life Science instrumentation and lab experience preferred
Skills in Microsoft Office, Jira, SharePoint, FrameMaker, RoboHelp, and CorelDRAW preferred
Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
Onward Search is a drug-free workplace.