Deductions Claims Specialist
Saputo Dairy Foods USA

Dallas, Texas

Posted in Manufacturing and Production


This job has expired.

Job Info


Requisition #
128.30

Organizational Unit
Saputo -> Saputo Dairy Foods USA

Job Title
Deductions Claims Specialist

Location
Dallas, TX 75204 US (Primary)

Education
Bachelor's Degree

Shift Type
First

Job Type
Saputo Dairy Foods Applicant (SDF Only)

Travel
No Travel

At Saputo, we make contributions that matter every day. We're a growing team of dedicated and passionate people around the world with a longstanding history of excellence. Each of our employees bring their best every day and together we create high-quality products our customers and consumers enjoy.To learn more visit us at http://www.saputo.com/en/careers

WHAT YOU WILL DO AT SAPUTO

The Claims Specialist's primary role is to insure that customer claims are identified and analyzed in compliance with trade contracts and properly expensed within the trade budget. The Claims Specialist will be responsible for auditing claims, dispute management, internal negotiations and trend analysis.

Essential Duties and Responsibilities

The Claims Specialist will be responsible for:

  • Identification, quantification and analysis of customer claim issues and trends, and timely documentation of efforts and status in SAP Dispute case notes.
  • Understand customer contracts and communicate non-compliance to supervisor.
  • Manage a customer portfolio of claims, evaluate customer disputes for validity and ensure proper documentation of available to support either repayment from the customer or issuance of credit to clear A/R.
  • Prepare customer adjustments and reconcile cash on account.
  • Provide management with monthly metrics and variance analysis.
  • Work closely with the Sales organization, Customer Service and other members of corporate operations, as needed, to resolve issues and disputes.
  • Continuous improvement of the claims management process. Effective reporting to keep stakeholders aware of claims activity and ensure accountability. Understand customer requirements. Participate in routine cross-functional meetings to understand key customer issues. Assist manager in developing plans for customer corrective action and monitor results of actions taken.
  • Update claims processing procedures, as appropriate.
  • Performing other related duties as required.


WHO IS RIGHT FOR THE ROLE
  • Education-Bachelor's degree in Business preferred. National Association of Credit Management (NACM) certification designation a plus.
  • SAP FSCM Dispute Management (TPM/Vistex) experience.
  • Experience-Minimum of three (3) or more years' experience in deduction processing in consumer packaged goods preferred. Candidate should also have critical problem solving, fact-based, and quantitative analysis experience. Must have strong telephone skills and ability to maintain positive rapport with customer.
  • Specialized Knowledge-must be able to understand account reconciliation, finance, critical reasoning/thinking, and ability to convert data into insights for management, project management, and cross-functional collaboration /influencing skills. Demonstrates ability to draw some observations and risk conclusions. Understands the importance of cash flow.
  • Additional Qualifications-(1) possess strong analytical skills to administer and analyze customer claims; (2) have strong data mining computer skills with experience in Microsoft Office; (3) be a strong team player who is able to work across multiple functions and disciplines; (4) strong organization and time management skills; and (5) strong verbal and written communication skills


WHAT CAN SAPUTO DO FOR YOU?

Development opportunities that enhance you career fulfillment
Meaningful compensation & benefits that help you care for your family
Opportunities to contribute to your community and enhance the lives of others through Saputo products

#LI-EU1

Relocation Offered
No

Exemption Type
non-exempt

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or Deltek.Support@Saputo.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran statusus. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

Saputo Cheese USA Inc and Saputo Dairy Foods USA LLC Privacy Notice - California Candidates
  1. What is the Purpose of this Privacy Notice?
    1. Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC ("the Company," "Saputo," "our" or "we") are committed to protecting and respecting your privacy. This Privacy Notice describes how we collect, use and disclose personal information about you in connection with the recruitment process, including through our applicant tracking system or otherwise via e-mail or the Saputo communications platform (collectively the "Candidate Portal"). It applies to all current and former candidates.
    2. This Privacy Notice does not form part of any contract of employment or other contract to provide services. We may update this Privacy Notice at any time.
    3. This Privacy Notice applies in connection with your application for work with us (whether as an employee, worker or contractor). Should you be successful in your application, your personal information will then be held in accordance with our Privacy Notice for California Employees, Contractors and Workers.
    4. It is important that you read this Privacy Notice, together with any other Privacy Notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.


Additional Information

Saputo's 2020 California Privacy Notice in compliance with California Consumer Privacy Act


This job has expired.

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