Delivery Manager Sr., Workday Operations
Datasite

Job Info

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Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment.

Job Description:

Duties and Responsibilities

• Team Operations: Manage work intake process including internal customer issues & feature requests. Monitor feature delivery roadmap defined by Datasite business areas and coordinate major Workday release activities. Partner with security and IT to ensure compliance with processes and procedures. Coordinate system environment changes to support operations and feature releases.
• Removing Obstacles and Impediments that hinder or limit team efficiency. i.e removing 'blockers' or obstacles to progress: negotiating with stakeholders, refocusing senior leadership, or addressing vendor issues for example.
• Reporting - tracking key delivery metrics, understanding, and reporting on current state and progress of work, what is done and not, etc. Clear reporting and communication is key for this role, not only to the Leadership Team but also to the various Business Leads and Technical resources.
• Org Readiness - ensures that all Datasite internal stakeholders are fully prepared to support the features/functionality that we introduce to our customers. Org readiness helps identify well in advance risks, action items and experts needed to ensure success during launch activities.
• Vendor Liaison - Partner with vendor support staff to manage issues and escalations. Track usage metrics to monitor consumption and escalate where overages could impact financial budgets.

Qualifications

Education

• Bachelor's Degree in a relevant field, or equivalent work experience

Experience

• 7+ years' work experience preferably as a scrum master or project manager for Enterprise Applications teams.
• Understand fundamentals of HRIS, ERP and other Enterprise Applications.
• Highly organized and a strong communicator who can effectively multitask and prioritize as needs evolve
• Able to learn quickly and work proactively
• Set and continually manage project expectations with team members
• Lead regular team meetings to determine progress, set momentum, remove barriers, and actively address internal and external risks and dependencies
• Able to communicate effectively between a variety of technical and non-technical stake holders to interpret business needs
• Able to prioritize the most important or highest value tasks.
• Able to use data to inform planning and managing complex internal and external dependencies.

Positions that Typically Report to this Position

• None

Physical Demands

• Typical office environment which includes extended periods of time sitting or standing, working on a personal computer, typing, using a mouse, using a phone and participating in video conferences, etc.

As a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.

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