Director of IT, Infrastructure
Material Handling Systems

Job Info

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Founded in 1999, MHS is a full-service provider of innovative material handling systems that solve the challenges of distribution and fulfillment operations. We build, engineer and maintain systems for some of the biggest companies in the world, including UPS, FedEx, Walmart, Amazon and others. MHS is already one of the 10 largest material handling system suppliers worldwide, and we only expect to continue growing. We're looking for top talent to be part of the journey.

Job Summary:

Directs the general day-to-day operations of the organization's computer systems, networks, programs, infrastructure, help-desk support, databases, and other technologies.

Responsibilities

• Lead the Operations/Infrastructure function and have ownership of IT Networks, Datacenter, End User Services, and Cyber Security
• Create internal partnerships with key stakeholders, such as audit services, development, finance, human resources, legal services, and cyber security to influence and align business-area priorities and manage risk
• Manage a multitude of vendors and outside contractors
• Lead compliance initiatives for related to the IT environment
• Establish operational procedures that are documented and measurable
• Develop overall technology roadmap and plans
• Formulates and implements polices for current and future systems and activities
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics
• Prepares, submits, and manages operating and capital expenditures for technology needed to support the organizations technology projects
• Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency operations or data loss
• Coordinates and manages multisite IT systems
• Manage IT Help Desk including the end-user computing environment (desktops, laptops, mobile devices, desktop applications, etc.) to ensure end-user needs are met
• Research, develop, implement, and evaluate IT projects in line with organizational objectives
• Contributes to strategic planning, direction, and goal setting for the department or function in collaboration with senior management.
• Establishes departmental policies, practices, and procedures that have a significant impact on the organization.

Required Knowledge, Skills, Abilities:

• Skilled at transforming IT infrastructure and moving an organization to a service delivery model
• Proven knowledge in IT infrastructure management in a complex environment
• ISO familiarity or equivalent compliance know-how

Education and Experience:

• Bachelor's degree with an advance degree preferred
• 10 years of experience within IT, including some prior management experience
• Background in architecture, systems administration, network administration, and storage administration

Other Qualifications

• Ability to navigate complex businesses with multiple site responsibilities
• Deep technical know-how coupled with an ability to get things done
• Excellent ability to prioritize work

Travel Requirements:

Frequent travel to Louisville and other sites as needed

It is the policy of Material Handling Systems, Inc (MHS) and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law.

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