Director of Loan Operations
American Cybersystems, Inc.

Job Info

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Immediately hiring for a Director of Loan Operations.
Position type: Full-time/Direct Hire
Location: Brea, CA (Hybrid)

*Must have experience with audit, compliance, and regulatory controls**

The Director of Loan Operations is responsible for the day-to-day management within the Loan Operations/Servicing team. Direct management and processing include but are not limited to; customer complaints and research, payment processing and other financial activities, demands & payoffs, adjustable rate management, investor reporting, syndication, SBA processing. Responsibilities also include loan monitoring relative to escrow, tax & insurance, covenant, collateral, etc. Oversight to all applicable regulatory compliance relative to loan operations, GL reconciliation and quality control of the department is part of this role. The Director of Loan Operations will have 3+ direct reports and will be responsible for strategic direction and various special projects related to the loan operations unit. Qualified candidates should have broad applicable lending, banking, operations & technology experience.

Responsibilities:
• Manage the Loan Operations Unit, consisting of approximately 20+ people. Oversee the tasks and assignments to ensure work is completely timely and accurately.
• Manage the performance of the team members through coaching and mentoring as necessary.
• Management of tasks such as:
o Funding and boarding new loans on the core loan system.
o Process loan extensions and modifications.
o Perform new UCC filings and continuations.
o Approve loan advances, payments and payoffs.
o Review and/or approve demands and paid off loan processing (collateral release including preparation of reconveyances), ensuring that required timeframes are adhered to.
o Review and/or approve construction loan draw requests and inspection reports, order Title Endorsements
o Review and/or approve charge-offs, REO's, adjustments.
o Perform post boarding quality control loan audits to ensure data integrity and appropriate tickler(s) are setup for any follow-up items/tracking
• Troubleshoot and resolve system/processing issues with the assistance of the IT Department as necessary.
• Analyze, prepare, and train for periodic updates to system software, and verify that enhancements are working correctly.
• Responsible for working directly with the Bank's auditors and examiners. Prepare responses and action plans to management on any findings/recommendations.
• Conduct research necessary to address loan problems (data entry errors, payment exceptions/misapplications, etc.), resolve, and communicate outcome to appropriate parties.
• Monthly report preparation such as: Commitment report balancing, Treasury report, FHLB collateral pledge report, 1502 Colson report and remittance.
• Create and maintain department desktop procedures.
• Assist manager with special projects including system conversion (planning, testing, validating, vendor communications, cross-training).
• Responsible for adhering to and complying with all Bank policies and Federal and State banking laws and regulations.
• Prepare performance evaluations for staff, including any disciplinary actions (counseling, probation, etc.) as may be required.
• Ensure that unit is operating in compliance with applicable laws, rules, and regulations, provides oversight of processes designed to comply with the requirements.
• Assess business-unit level key metrics to ensure operational effectiveness.
• Ensure that risk management considerations are embedded in daily business processes and business strategy.
• Produces or supervises production of management reporting and presents escalation items to Management committees.

Requirements
• Minimum of 10+ years of management experience in Loan Servicing, preferably with knowledge of SBA, ABL, Construction, Commercial and Business Loans. Familiarity with all phases of Loan Servicing/Operations
• Expert knowledge of process and control design, including process mapping and process reengineering
• Expert knowledge of risk assessment and issue management
• Expert knowledge of change management and continuous process improvement practices
• Executive-level leadership, communication, and strategy-development ability, inclusive of conflict resolution and project management abilities
• Proficiency with MS Suite of products (particularly Visio, Excel, Word, and Power Point) is required.
• Excellent interpersonal, verbal, and written communications skills; and collaborative working style.
• Ability to work independently within the scope of responsibilities for the position and completes assignments in a timely manner.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Thank you!
Mike Esquivel
Recruiter

PAY RANGE AND BENEFITS:
Pay Range*: $150k - $160k per year
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits:

• Leader in environmentally friendly mobility solutions including battery electric, hybrid electric, near-zero CNG and clean diesel transit buses
• Renowned for its inclusive team/family-oriented culture
• Stable, successful, and growing organization - a Bay Area business for over 132 years!
• Flexible schedules (*depending on project needs)
• Excellent compensation including company paid medical premiums, generous retirement plan and other comprehensive benefits

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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