Posted in Education and Training
Location:Johns Hopkins Bayview Medical Center, Baltimore, MD 21201
Requisition #: 541443
Location: 4940 Eastern Avenue, Baltimore, MD 21287
Full Time (40 hours)
Night shift, 10:30 p.m. - 7:00 a.m.
Weekend work not required.
Reports to the Assistant Director of Environmental Care. The Manager is primarily responsible for delivering a quality and reliable Environmental Care service program to the Hospital and administrative units on the JHBMC Campus. Provides technical expertise to Environmental Care and defines specific programs necessary to maintain the Hospital facilities in the most efficient and effective manner. Provides excellent customer service to patients, families and staff. Develops, updates and implements Environmental Care programs, routines and schedules as necessary. Analyzes feedback and adjusts programs, schedules, and labor requirements accordingly. Develops priorities and directs Supervisors to achieve departmental programmatic and fiscal objectives. Directs Supervisors in the management of workload across the units to ensure a timely and quality response to requests for service. Determines the most effective manner to allocate resources during periods of peak demand. Supports the Assistant Director and Director and works closely with other Managers and Supervisors across Support Services to ensure a well-coordinated effort to maximize the provision of environmental services. Continually assesses performance through established standards (i.e. monitors results such as HCAHPS, Press Ganey, quality assurance checklists and Dazo) and applies corrective measures as required. Assists individual supervisors as necessary with disciplinary actions. Evaluates and makes recommendations on equipment, supplies and procedures. Ensures that all Environmental Care activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines. Assists the Director in the development and implementation of fiscal strategy for achieving departmental goals. Reviews impact of the approved capital plans on Environmental Care services and adjusts programs accordingly. Supports EVC safety programs for the continual maintenance of a safe work place and a safety conscious staff. Oversees parts, materials and equipment inventories to ensure adequate stocking levels. Hires, trains, evaluates, and terminates staff as required. Applies the collective bargaining agreement and resolves issues that may arise. Performs other duties as assigned.
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