The Epic-certified Sr. Systems Analyst will build, support, optimize and maintain the Epic electronic health record. This role will work closely with clinicians and providers to enhance and optimize the clinical and financial workflow and processes using appropriate automated system solutions. The ability to maintain and implement new functionality, system upgrades and enhancements are required. The role requires a blending of technical skills with a reasonable comprehension of the operational department and its information systems tools and requirements. In addition, this role provides analytical expertise to information systems end-users with the overall objective of improving the use of application systems functionality (e.g., enhancing workflow, optimizing business processes, and identifying appropriate systems solutions).
Opportunities are available in three focus areas: EPIC Healthy Planning, EPIC Billing/Claims, and EPIC HIM/OnBase
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Oversees and directs small to medium scale or cross-functional projects. Develops project plans and timelines and coordinates resources to complete tasks
Identifies opportunities to leverage technology and application functionality to improve business practices and functionality
Develops and documents system requirements and specifications for enhancements and change requests
Responsible for verification that application coding meets the customer needs and agreed-upon specifications with minimal defects
Identifies application and project issues. Develops and maintains issue lists to ensure ownership. Documents mitigation and closure to issue
Serves as a liaison between end-users, IT, and software vendors to align technology to operational business processes
Communicate all necessary application changes, enhancements, and procedures to all necessary department teams
Performs analysis of new release/upgrade functionality to determine the impact on user workflow
Responsible for application documentation for workflow, enhancements, upgrades, and testing to include test scripts, scenarios, and test plans for new functionality and performs testing to identify issues or bugs and remediate issues
Assists team lead/manager in the training and development of new Analyst
Develops project schedule/timeline for the request for service and project and communicates to project team
Performs other duties as assigned
Minimum 2 years experience within a relevant business department and 4 years Epic application Analyst experience
Active Epic certification in one or more Epic application modules
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