Financial Aid Advisor, Processing & Verification
University of Iowa

Iowa City, Iowa

Posted in Call Centre and Customer Service


This job has expired.

Job Info


Are you passionate about student success and financial aid operations? Are you looking for an opportunity to support students and families through financial aid processing, verification services, and advising? If you answered "Yes!", the Financial Aid Advisor, Processing and Verification with the Office of Student Financial Aidposition at the University of Iowa, may be the career move for you! *This is a 100% effort position with full benefits.

WHAT YOU'LL DO: You will be responsible for processing FAFSAs, completing Federal Verification, need analysis, awards, appeals, Title IV Refunds due to Withdrawal, professional judgment appeals, cost of attendance, and other financial aid eligibility processes. You will use critical analysis, interpretation, and understanding of federal, state, and institutional financial aid regulations and policies to contribute to policy and procedure development. You will also educate and advise students and parents regarding financial aid options, policies, and procedures according to Title IV regulations and institutional policies and procedures.

You will also have an opportunity to:

  • review applications for accuracy, required and/or appropriate sources of documentation, and resolve conflicting information. Revise financial aid awards according to special circumstance requests, appeals, and professional judgment decisions.
  • make adjustments based on changes in enrollment hours and costs, additional financial aid received, or at the request of the student.
  • educate and advise students and their parents in-person, via email, and by phone regarding financial aid policies, procedures, application processes, and federal, state, and institutional aid programs.
  • verify financial aid (FAFSA) applications, verification forms and parent/student Federal tax documents for compliance with U.S. Department of Education and IRS regulations and institutional guidelines.
  • conduct federal need analysis, cost of attendance budget construction, package student aid, and revise awards.

*For a full job description, including all duties and competencies expected, please e-mail the contact listed below or visit: Job Opportunities (Org 02 & 35) | Office of the Executive Vice President and Provost - The University of Iowa .

WHAT YOU BRING:

Education, Experience and Competencies Required:
  • A bachelor's degree or an equivalent combination of education and experience is required.
  • Experience working in a post-secondary academic setting or in another sector dealing with detail-oriented projects, counseling, and/or education, typically six months to one year.
  • The ability to think critically and provide input and sound interpretations.
  • The ability to apply knowledge and decision-making skills to individual situations.
  • Demonstrates a Working proficiency level in:
    • Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
    • Knowledge of data gathering and analysis tools, techniques, and processes; ability to use these to gather and analyze data for a specific or variety of needs and/or projects.
    • The ability to work developmentally with students; ability to promote student learning development and success by applying advising approaches to diverse individual student situations.
    • The knowledge, and application of the communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
    • Microsoft Excel, Word, and Outlook.

Desired
  • A Master's degree in Student Development or related field is desirable.
  • Basic knowledge of University policies, procedures, and regulations.
  • Demonstrates a Working proficiency level in:
    • The knowledge of and the ability to develop and implement financial aid programs and policies to attract outstanding students and help them finance their course of study.
    • The knowledge of needs analysis and federal verification along with a basic understanding of Federal Methodology

Click here to learn more about the Office of Student Financial Aid!

Application Requirements:

To be considered for an interview, applicants must upload a resume and cover letter, and mark them as a "Relevant File" to the submission. Please indicate whether you are in default of any financial aid in your cover letter.

Job openings are posted for a minimum of 14 calendar days (for P&S) and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be subject to a criminal and credential background check. Up to five (5) professional references will be requested at a later step in the recruitment process.

Additional Details

*NOTE: This position is only able to hire within the advertised salary range (see below). Reach out to the contact person to learn more about benefits, compensation practices, and career development opportunities.

For questions, contact Tracey Pritchard.

Click here to learn more about why you should join the UI!

Additional Information
  • Classification Title: Financial Aid Counselor
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
Compensation
  • Pay Level: 3A
  • Starting Salary Minimum: 41000
  • Starting Salary Maximum: 43000
Contact Information
  • Organization: Provost
  • Contact Name: Tracey Pritchard
  • Contact Email: tracey-pritchard@uiowa.edu


This job has expired.

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