Group Product Manager - Dealer Integrated Parts
General Motors

Job Info

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Job Description

Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently as needed or desired.

This position requires an employee to be onsite 1-4 x per year.

About the Organization (Digital Business)
The goal of the Digital Business within General Motors is to provide substantial growth in adjacent revenues through services and digital product experiences. The product management function develops feature roadmaps based on key market trends, competitive landscape, and customer insights on how to create new value for our customers. In addition, the team owns the performance and quality of the services currently in market to ensure the highest customer satisfaction.

Summary of Role
The Group Product Manager, Dealer Integrated Parts, reports to the Head of Product for Service Solutions and is responsible for leading a team of product managers driving growth for Dealer Integrated Parts services globally. These services enable the customer experiences of purchasing parts online or offline for dealer installation and/or delivery. The Dealer Integrated Parts team is charged with developing a portfolio of products and services, bringing new products to market, and ensuring the highest quality experiences are delivered to our customers throughout the customer lifecycle. The Group Product Manager is a servant-leader who enables teams to succeed by establishing objectives linked to business outcomes and ensuring sufficient development investments relative to growth opportunities. This role will have the responsibility of creating breakthrough experiences that deliver on GM's goal to provide best-in-class customer experiences that drive customer loyalty and satisfaction.

Responsibilities

The ideal candidate will have a technical background with the ability to

perform Technical Feasibility, Sponsoring Proof of Concepts, Design Test and Learn, Backlog Grooming, Integration with Technical Teams, Launch Readiness, System Performance and Usage Analysis. The candidate will also engage withengineering and business leadership on the IT solution, product roadmap(s) and technology capabilities. This role requires theabilityto drive theAgile process within IT as well as support the broader Line of Business team within the product development and delivery framework. The candidate will be expected to expertly:

• Use SAFe Agile practices to prioritize and lead the product backlog across all enterprise needs to drive efficient development activities
  
• Utilize multiple data sources such as market research, analytics, customer insights, and others as key inputs in crafting product roadmaps
  
• Provide direction to analytics, market research, and applied insights teams on what needs and concepts require investigation and validation to support new demand opportunities
  
• Lead and prioritize list of issues and improvements that may be impeding the product's quality or adoption performance in the market for continuous improvement
  
• Lead team in distilling the essence of what our customers need, and represent as well-defined Epics, and Features to build world class experiences
  
• Lead planning and product definition from concept to launch, and maintain throughout the product lifecycle
  
• Establish and own product area objectives and key results (OKR's) and build plans that deliver on those results.
  
• Drive global alignment and execution of new products and features, including region-specific ones
  
• Supervise and orchestrate Agile ceremonies to ensure improved value creation during development sprints
  
• Lead issues and uncertainties through effective decision framing and working towards resolution
  
• Formulate current consumer trends, competitive activity, and technology advancements into a cohesive investment strategy
  
• Support and mentor product managers to ensure standard methodologies in the product management field.
  
• Craft measurements of performance
  
• Analyze, interpret, evaluate, plan, and influence decisions
  
• Maintain effectiveness in constantly evolving environment
  
• Mentor and develop team members
  
• Collaborate with business partners
  
• Communicate and influence other organizations without a direct reporting relationship
  

Additional Job Description

Preferred Qualifications

• Previous Product Management and E-Commerce experience
  
• Previous experience building systems for automotive dealerships
  
• A college degree in a technical discipline, or the background and experience that demonstrates a similar level of strong digital product development skills and practices
  
• Demonstrated knowledge in multiple software development disciplines (i.e. Agile, Scrum, SDLC)
  
• Experience with Open Source, developing COTS products as well as standing up other technology platforms
  
• Experience with software development is a plus
  
• Able to travel as needed (should be minimal) to support product launches
  

Please only apply if you DO NOT need sponsorship to work in the Unites States now or in the future. We are unable to consider candidates who require sponsorship.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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