Health Cloud - Solution Architect - Global Salesforce, United States
Slalom, LLC

Job Info

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Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

What You'll Do

Job Title: Health Cloud Architect - Global Salesforce

You believe patients deserve better. As a Salesforce subject matter expert and healthcare technologist, you take responsibility for exceptional client delivery, proposal development and solution design, supporting new business opportunities, and knowledge management. You work closely with the Product Owner and Technical Architect to understand requirements and enable the authoring/development of quality solutions that meet the requirements. You understand why shifting reimbursement models fuel the patient engagement revolution, and that better drug targeting and population health management form the key to a healthier future. Above all, you want to build that healthier future.

Responsibilities:

• Serves as the technical leader for Salesforce projects onsite at our enterprise client locations

• Leads functional and business process teams

• Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products

• Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution's feasibility and functionality

• Provide hands-on, expert-level technical assistance to developers

• Design and manage the execution of test plans to ensure a quality solution is delivered

• Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions

• Provide expertise during sales efforts to collaboratively design elegant, functional solutions for our clients and estimate the technical level of effort

• Participate in marketing events (e.g. conferences, industry events, sales meetings)

• Demonstrate thought leadership through publishing, public speaking and client presentations

• Coach and mentor junior technical and functional team members

• Interview candidates

What You'll Bring

• A passion for improving the lives and experiences of patients, care givers, care professionals, and all those engaging in the Healthcare and Life Sciences industries

• 5+ years of CRM industry experience or 5+ years of industry experience in Healthcare & Life Sciences,

• Minimum 5 years of Salesforce experience and 2 years Health Cloud experience, or extensive (3-5+ years) experience with declarative software configuration (Epic/Cerner, Veeva, etc.) in Healthcare or Life Sciences

• Proven ability to design and optimize business processes and integrate business processes across disparate systems

• Excellent client-facing written and oral communications skills

• Active Salesforce certifications or ability to achieve relevant certifications upon hire

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.

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