Company Description
Veolia Water Technologies, Inc. is an industry leader in providing water and wastewater solutions to industrial and municipal customers. Our parent company, Veolia Environnement (VE), is a global leader in optimized resource management. With over 187,000 employees worldwide, the company designs and provides water, waste and energy management solutions that contribute to the sustainable development of communities and industries. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and to replenish them.
Job Description
Company Description
Veolia Water Technologies, Inc. North America (VWT) is currently seeking a Help Desk Manager for our corporate office in Cary North Carolina.
Veolia group aims to be the benchmark company for ecological transformation. With nearly 179,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2020, the Veolia group supplied 95 million people with drinking water and 62 million people with wastewater service, produced nearly 43 million megawatt hours of energy and treated 47 million metric tons of waste. Veolia Environment (listed on Paris Euronext: VIE) recorded consolidated revenue of €26.010 billion in
2020. https://www.veolia.com/en
Job Description
The Help Desk Manager, North America is a position within the IS&T group accountable for managing the Level 1 help desk team, using Service Now as the main ticketing system. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation to Level 2 Support. Conduct meetings with IS&T team members and BU Department heads to understand their needs and how the L1 team can offer better support.
Job Description
The Veolia group aims to be the benchmark company for ecological transformation. The Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2020, the Veolia group supplied 95 million people with drinking water and 62 million people with wastewater service, produced nearly 43 million megawatt hours of energy and treated 47 million metric tons of waste. Veolia Environment (listed on Paris Euronext: VIE) recorded consolidated revenue of €26.010 billion in 2020. https://www.veolia.com/en
Veolia offers competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.
Veolia is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. EOE/AA-M/F/D/V
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
Qualifications
Qualifications
Job Requirements and Qualifications:
Essential Competencies
Physical Demands
VWT offers you competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.
Around the globe, Veolia helps cities and industries to manage, optimize and make the most of their resources. The company provides an array of solutions related to water, energy and materials - with a focus on waste recovery - to promote the transition toward a circular economy.
EOE/AA-M/F/D/V
Additional Information
Please apply and email your resume to Brandon.Wallace1@veolia.com
Veolia offers you a competitive compensation and benefits package, along with a dynamic work environment. We offer challenging projects and training to ensure your success.
Around the globe, Veolia helps cities and industries to manage, optimize and make the most of their resources. The company provides an array of solutions related to water, energy and materials - with a focus on waste recovery - to promote the transition toward a circular economy.
EOE/AA-M/F/D/V
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