Help Desk Specialists II
ECS Corporate Services

Albuquerque, New Mexico

Posted in Engineering


This job has expired.

Job Info


ECS is seeking 8 Help Desk Specialists II to work in our Albuquerque, NM office.

Job Description:

ECS Federal is currently seeking 8 Level II Help Desk Specialists to support an IT Managed Services program for the Department of Energy. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations. The Help Desk Specialists will provide user support for all aspects of Information Technology services for classified and unclassified telecommunications and information technology (IT) systems for National Technology and Engineering Solutions of Sandia (NTESS) with a workforce of approximately 14,000 personnel.

It has been and continues to be the policy of ECS Federal to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.

Required Skills:

  • Must be a U.S. Citizen.
  • Must have a High School Diploma and three years of prior experience relative to the requirements.
  • Ability to be cleared at the TOP SECRET (TS) or DOE Q/L level and the ability to maintain clearance throughout the life of the contract. Active Clearance at the TS or DOE L level a plus.

Desired Skills:
  • Provide escalation support for help desk troubleshooting needs and training as well as potential to visit end users in the field as needed.


ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.


This job has expired.

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