Helpdesk Technician (Remote)
Modis

Birmingham, Alabama

Posted in IT


This job has expired.

Job Info


Modis is hiring for 2 Remote Helpdesk Techniciansthat can sit in Alabama, Mississippi or Tennessee.

Candidates with 1-2 Years experience looking to shorten that commute apply today!

Remote Helpdesk Technician should befocused on the highest level of client satisfaction. This position is responsible for monitoring and maintenance of customer networks with cutting edge technology as well as industry-standard software. The Remote Helpdesk Technician provides PC support for several diverse corporate environments. Helpdesk Technicians work closely with service dispatch, outside vendors and carriers to meet customer SLAs, minimize circuit outages and resolve workstation hardware and software related issues.

Helpdesk Technicians will be responsible for:

Troubleshooting Desktop and Laptop PC's.

Basic network troubleshooting. Net+ Certification is preferred.

Use of a ticketing system for issue resolution and documentation

Guideend-users through troubleshooting viaphone.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

Apply


This job has expired.

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