Description
Humana is excited to announce the opening of a brand new contact center in Oklahoma City, Oklahoma! We're expanding our Provider Group Medicare support with positions in Oklahoma, and we need amazing individuals to join Humana in supporting our new location.
The new Humana contact center is located just west of downtown Oklahoma City near I-40, at 7725 W. Reno Ave, Suite 370, Oklahoma City, OK 73127. These new positions will work in the new fully renovated Humana Healthy Horizons of Oklahoma market office and contact center location in OKC, following 9 weeks of virtual training. Humana is looking to have the entire team ready to support our Provider Group Medicare business starting mid-late summer.
The Inbound Contacts Representative represent Humana by addressing incoming telephone, digital, or written inquiries. You will address our customer needs which may include complex benefit questions, resolving issues, and educating members or providers.
Responsibilities
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