Intermediate - EAP Counselor/Specialist
The Judge Group Inc.

Job Info

Location: REMOTE
Do you have your Bachelor's degree and behavioral health experience? Then send your resume to so we can connect. Honestly, everyone can send me their resume because then we can save some time and discuss available roles based on what you're looking for.


  • Schedule: Either 8am-4:30pm or 9:45am - 6:15pm
  • Location: Fully remote, anywhere in the US


  • Fast paced call center environment where the primary responsibilities are to provide telephonic assistance to employees who are dealing with a variety of issues including workplace stress, family issues, legal or financial issues, and mental health needs.
  • Answering calls from providers who need assistance with authorizations, claims, or benefit information.


  • Determining member eligibility and benefit coverage
  • Triaging calls as appropriate
  • Initiating counseling referrals and authorizations
  • Assisting with coordination of care with providers
  • Updating and making notes in the care management database
  • Verifying benefits and obtaining EAP authorizations.


  • Must have a bachelor's degree
  • Experience with behavioral health.
  • Computer skills necessary, proficient with Microsoft office, Word and Excel.
  • Experience with fast paced customer services is a plus.
  • Experience in a variety of settings, as well as working with a wide age range of patients is helpful.
  • Previous EAP experience is a plus.

It's probably safe to say you're interested if you made it this far. Go ahead and send your updated resume to or share this job with your network.

I look forward to hearing from you!

Megan Huggins

Direct line: 484-434-2946

Recruiter, The Judge Group


This job and many more are available through The Judge Group. Find us on the web at

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