IS Assistant
Marriott Vacations Worldwide

Asheville, North Carolina

Posted in Hospitality and Catering
about 1 month ago

This job has expired.

Job Info

Job DescriptionAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Nature of Work

Provides support to the Information Systems department by performing a variety of administrative and technical functions. Work is characterized by its variety, complexity and confidential nature, requiring considerable organizational and analytical ability. Employee is responsible for evaluating and managing data, providing specialized information, and participating in departmental projects.

Duties and Responsibilities

Utilizes Microsoft (MS) Excel, Access, various word processing, file maintenance, and/or database programs to enter both, paper and electronic data, into the Collection Resource Software database (CRS) for use companywide. Perform various checks on the data before and after loading to ensure the data's integrity, quality, and accuracy. Document and track client data numbers for various daily, monthly, and yearly reports.

Maintain confidentiality by properly disposing of sensitive information and filing data, both paper and electronic.

Assist with IS Specialist with any tasks at hand as well as being cross trained on Noble predictive dialer. Cross training involves: scheduling call campaigns according to schedule, moving phone lines, changing call pacing and blocking last minute Do Not Calls.

Remove and update bad information (i.e. phone numbers, addresses) in the CRS database.

Perform weekly skip tracing service on accounts without good phone numbers or addresses.

Update and maintain Information Systems Support Assistant manual when any changes in procedure occur.

Knowledge, Abilities and Skills

  • Business Administration or a related field experience of 3 to 5 years of equivalent.
  • Considerable knowledge of popular computer driven word processing and spreadsheet programs.
  • Must be able to communicate effectively both written and verbally.
  • Must be detail oriented and possess excellent organizational skills.
  • Must be able to handle multiple tasks simultaneously and manage priorities in fast moving, high volume environment.
  • Must be a self-starter and able to work on an independent basis.
  • Must be able to handle confidential information.

Physical Requirements

Sitting, standing, walking, manual dexterity (writing, typing), operation of automated equipment (computer).

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

This job has expired.

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