IT Administrator
TFC Poultry

Job Info

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Title:

Information Technology Administrator Reports to:

Plant Engineering Manager Job Purpose: Provides advanced support to multiple locations by managing hardware, software, accounts, and data

reporting to drive overall performance and efficiency of applications and systems Key Responsibilities and Accountabilities: • Serve as the first point of contact for IT support within the organization • Install, configure, and maintain software and hardware components of computer and network

systems

• Conduct user account management, including provisioning/deprovisioning and maintenance

• Diagnose and troubleshoot software and hardware issues

• Repair and replace damaged computer and network components

• Possesses knowledge of an enterprise component (e.g. Network Infrastructure, Exchange, Active

Directory, VMware)

• Ensure the security of the server and computers by installing and upgrading antivirus, malware, and

firewall software, and create regular training and testing to ensure the proficiency of the team and

our systems

• Assist implementing and maintaining ERP software

• Maintain and update technical documentation regularly

• Test new hardware and software prior to full-scale installation

• Train team on understanding new systems and how to be more proficient with such

• Install infrastructure cabling between workstations and communication hosts

• Maintain and update basics of company website

• Promote personal and company image throughout the community

Requirements: • Associate Degree in computer-related field • 3+ years IT support experience

• Understanding of Windows OS, Group Policy, Active Directory and Microsoft 365 applications

• MCSA: BI Reporting preferred

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