IT Coordinator/Research Associate, Urban and Regional Planning
Florida Atlantic University

Job Info

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Position Summary:

The Department of Urban and Regional Planning within the Charles E. Schmidt College of Science (COS) at Florida Atlantic University in Boca Raton, FL is seeking an IT Coordinator / Research Associate.

The IT Coordinator / Research Associate provides technical assistance, both hardware and software, to students, faculty, and staff with their computers, tablets, mobile devices, and related accessories.

Summary of Responsibilities include:

• Provides technical support to the Department of Urban and Regional Planning, including but not limited to configuring and installing computers, laptops, tablets, and printers. Assists in troubleshooting network connectivity problems, both wired and wireless.
• Assigning users to network shares, configuring smartphones, imaging URP-owned laptops and desktops, developing and maintaining documentation, designing, testing, and installing operating systems and application software on desktop systems.
• Update Help desk tickets effectively and clearly. Desktop and hardware support are also included, as well as research, testing, and administration of server systems.
• The ability to troubleshoot software, network and hardware related issues is fundamental to critical job function.
• Recommends technology solutions to departments as required by his/her supervisor.

The candidate is responsible for the technical aspects of teaching and research programs within the Department of Urban and Regional Planning and the Visual Planning Technology Lab. They will support data science and big data initiatives and serve as a technical liaison to the Charles E. Schmidt College of Science and FAU OIT. Additional duties include program management support to projects to meet cost, scope and schedule metrics set forth by the research program, as well as support for writing data management plans for grant proposals and presentations.

Interest in teaching, specifically in GIS and advanced visualization technologies, is also welcome.

Informal inquiries can be addressed to: Diana Mitsova, Chair of the Department of Urban and Regional Planning, (dmitsova@fau.edu). Review of applications will begin March 29, 2024 and will continue until the position is filled.

This position is part of a major strategic hiring initiative in the Charles E. Schmidt College of Science that will continue to build on our areas of strength in Environment, Health, and Data Science. More information on our hiring initiative can be found at: https://www.fau.edu/science-hiring/.

More information about the College of Science can be found at: http://science.fau.edu/.

The College of Science at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to thoughtfully engaging all communities in higher education. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the various internal and external communities that it serves.

Minimum Qualifications:A Master of Science in Management Information Systems or a related discipline by the time of appointment is required.

Good written and verbal skills are a must, and superior customer service skills are essential.

Experience with Active Directory, SCCM, and/or Intune preferred.

Experience with managing a Virtual Desktop Infrastructure (VDI) such as Citrix, Azure, and VMWare.

Experience with installing, supporting, and troubleshooting Windows and Mac operating systems and Microsoft Office365 suite is required.

Experience with supporting mobile devices such as iPhone and Android is required.

Valid driver's license required.Salary:To be discussed with applicant.College or Department:College of ScienceLocation:Boca RatonWork Days and Hours:Full - TimeApplication Deadline: 2024-03-29Special Instructions to Applicant: This position is open until filled and may close without prior notice.

This position is subject to funding.

All applicants must apply electronically to the currently posted position on the Office of Human Resources' job website (https://fau.edu/jobs) by completing the required employment application for this recruitment and submitting the related documents.

Required Documents:
FAU's Career Page permits the attachment of required/requested documentation.

PLEASE NOTE: A maximum of five (5) documents may be attached to your application. If more than five (5) documents are required for submission, please combine additional documents into a single attachment to not exceed the maximum permitted.

The site permits the attachment of required/requested documentation. When completing the online application, please upload the following: (1) a cover letter, (2) curriculum vitae, (3) a statement of relevant experience in the field, and (4) contact information for three references including email addresses and phone numbers.

Transcripts:
The selected candidate for this position is required to submit an official transcript sent directly from the institution for the Provost's credential file prior to the first day of employment. Similarly, for degrees from outside the United States, the evaluation by an organization belonging to the National Association of Credential Evaluation (NACES), with an indication of the documents the evaluation was prepared from (official transcripts, diplomas, dissertation abstracts) is required for the Provost's credential file prior to the first day of employment. Transcripts must be issued to Florida Atlantic University, not to the individual applicant.

Background Screening:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

As a Hispanic-serving institution, Florida Atlantic University (FAU) is one of the most racially and ethnically diverse institutions in the Florida state university system. We are committed to recruiting and retaining talented faculty and staff. We embrace our shared responsibility to create and celebrate a welcoming and inclusive campus environment for all. Our community features excellent schools, a vibrant and safe community, and a sub-tropical climate conductive to year-round outdoor activities.

Accommodations:
Individuals requiring accommodation, please call 561-297-3057. 711

This job has expired.