IT Field Operations Tech
Lenexa, Kansas
Job Description:
Flexible to work and change to any shift – nights, weekends, holidays
Proficient knowledge of PC / LAN hardware troubleshooting and basic knowledge of workstation software
Proficient knowledge of Windows networking and operating system
Proficient knowledge of Unix operating systems
Ability to use Change Control and Problem Management software.
Responsibilities:
Supports the organization’s project management policies, practices, and methodology. Follows operational standards for reporting, monitoring, troubleshooting, and documenting issues.
Understands business processes being supported by operational unit and related critical applications.
Demonstrates ability to interact with business customers and reacts accordingly to changing environments and business needs.
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