IT Manager
Dragados USA

Job Info

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Tech comprehension

• Comprehensive knowledge of infrastructure and network topologies
• Understanding of M365 cloud offerings
• Cybersecurity conscious and conforming

Interpersonal skills

• Able to explain technical details to non-technical personnel in a clear and coherent manner.
• Guide and mentor junior team members.
• Communicate clearly with both technical and non-technical team members.
• Accept accountability and scheduling of tasks assigned.
• Willing and able to accept and provide objective based criticism.
• Observant and willing to express and adopt new ideas.

Job functions

• Maintain facility's IT environment to ensure business continuity and progression.
• Prepare relevant and concise written status update reports within established timeframe for IT team leads.
• Liaison between the site clients/stakeholders and the rest of the IT team and their leads.
• Install, configure, and deploy software/hardware.
• Establish vendor relations and perform purchasing comparisons for goods and services.
• Collaboration to perform maintenance activities such as upgrades, system patching, and backups.
• Act as a link between end-users and higher tier advanced support as needed.
• Coordinate with manufacturers, vendors, and service providers to ensure best possible outcome based on economics, schedule, and solution provided terms.
• Ensure established policies and procedures are followed and adhered to while communicating anomalies accordingly.
• Provide input and guidance towards the implementation of IT solutions.
• Maintain accurate licensing, inventory, and maintenance contracts.
• Assist with budgeting, including the purchase of new equipment and software and consequent billing review.
• Ensure accurate and up to date records between local and online portal systems.
• Promote continued utilization of IT service management solutions.

Other Qualifications

• Past role as IT manager or similar position.
• Experience with federal projects.
• Project and time management skills.
• Solid knowledge of IT systems and applications.
• Exceptional attention to detail.
• Excellent organizational and coordination abilities.
• BS/BA in information technology or computer science is preferred.
• Extensive experience working in a team-oriented, collaborative environment.

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