IT Support Specialist
Gibbs & Cox

Arlington, Virginia

Posted in Defence and Military


This job has expired.

Job Info


Gibbs & Cox, a wholly owned subsidiary of Leidos, is the largest independent naval architecture and marine engineering firm in the United States. Since our founding in 1929, 24 classes of combatants and nearly 7,000 vessels have been built to Gibbs & Cox designs. We proudly support military and commercial clients in the U.S. and internationally with all phases of marine design, construction, and lifecycle management. Our passion is solving our customers' 21st century maritime challenges with quality and integrity.

We are looking for an IT Support Specialist to join our organization

Location: Arlington, VA

Job Description:

This position will be responsible for support in the operation and maintenance of computer systems, servers, workstations, networking and applications in a small company environment. This role will include participation and collaboration with IT staff in the daily upkeep, administration and company staff support of the company's IT infrastructure across multiple office locations. This position requires an ongoing and daily customer service-oriented mentality and includes support and oversight on additions, changes, corrections, and physical installation of new or moves of existing PCs, laptops, servers, routers, switches, printers, networking equipment and telephone systems in a geographically dispersed company environment.

Key Responsibilities:

  • Daily support to company staff for computer systems, application and system software installations, local network support such as printers, routers, copiers, network connected multi-media, and phone systems
  • Responsible for the installation, configuration, documentation, and maintenance of assigned server systems
  • Maintain file systems, storage volumes, disks and coordination of volume space planning and management
  • Maintain growth statistics, resource capacity forecasts, backups, software inventories, and hardware inventories
  • Provide technical support on all systems-related issues and troubleshoots complex systems problems
Qualifications:
  • Bachelor's Degree in Information Technology or related field
  • 5 + Years of experience in a computer-related field
  • Professional IT Certifications Preferred such as: ITIL, Network+, MCSA, or MCSE; Cisco CCNA or CCDA, or VMware VCP.
  • Microsoft 365 / Office 365
  • SharePoint Online
  • Active Directory 2008/2012 design, maintenance, and troubleshooting experience
  • Sharepoint 2010/2013 administration and troubleshooting experience
  • Experience with MSSQL 2008/2012 database and replication design with respect to scale, performance, and availability
  • Strong working knowledge of Windows 10
  • Perform scripting for task automation and provide documentation for any such scripts
  • Support and maintain continuity with system software licensing and maintenance agreements
  • Ability to configure wireless, Ethernet, IP Routing and multicast routing
  • Acts as a general information source to others regarding use of personal computers, software applications and network access
  • Working knowledge of virtualization technologies such as VMware
  • Good understanding of security technologies (firewalls, VPN, anti-virus, anti-malware and anti-spam).
  • Able to maximizes network performance by monitoring and scheduling upgrades
  • Team player with good written, verbal and organizational skills and the ability to maintain composure in stressful situations
  • Able to participate in computer systems installations under desks, lift office PC's, help route cabling, and able to periodically travel to office locations up to 4 hours away
  • Configuration Management is a plus.
  • Must be U.S. Citizenship.
Gibbs & Cox is a VEVRAA Federal Contractor and an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The VEVRAA, VEVRAA | U.S. Department of Labor (dol.gov), covers veterans.

@2021 Gibbs & Cox, Inc. Gibbs & Cox, Gibbs & Cox logo are registered trademarks. All rights reserved


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