J1 Program Student - Resort Worker
Guest Services

Job Info

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J1 Program Student - Resort Worker

JOB DESCRIPTION: RESORT WORKER UNIT 8550

This position is available ONLY for J1 international students applying through Geovisions. All others should apply to a regular job position.

JOB SUMMARY
The Resort Worker is involved in most aspects of day to day operations of the Lodge while maintaining a high level of customer service at all times; and must be cross-trained in areas related to front desk, retail, housekeeping, grounds keeping, and food service.

ESSENTIAL FUNCTIONS

• Focus on the customer: Seeks to understand the internal/external customer and meet the needs of both the customer and the company.
  
• Perform customer service, food service, housekeeping, and other tasks as needed.
  
• Restock supplies.
  
• Accept payments and issue receipts, refunds, credit, or change due to customers accurately as necessary.
  
• Maintain clean and orderly station area; stock and maintain station area with various supplies and products.
  
• Improve continuously: Constantly assess and adapts to current practices to perform a task better, faster, or more efficiently
  
• May be assigned to other duties as required by the Shift Supervisor or Manager(s).
  

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. preferred.
  
• One year of work experience and a desire to learn and work hard.
  
• Work is assigned orally and in written form; individual must be able to interpret menus and recipes, and be able to follow directions
  
• Good visual and communication skills.
  
• Ability to work with a variety of people.
  
• Willing to be cross-trained in all areas of the work place
  

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
  
• Ability to stand for the entire work day.
  
• Ability to climb steps regularly.
  
• Withstanding temperature extremes in freezer, refrigerator walk-in and cooking areas.
  
• Reading and writing work-related documents in English.
  
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  
• Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
  
• Physical presence at the job site is essential to perform job duties.
  

EQUIPMENT USED

Standard commercial cooking machinery and utensils.
Cash register
Reservation system
Housekeeping supplies

• commercial automatic dishwashing equipment.
  
• Cleaning Supplies (including detergents, chemicals, mops, brooms, scourers, hand towels, etc.).
  

HOUSING AVAILABLE

• This position is eligible for employee housing with a shared room.
  

DATE LAST MODIFIED: 12/4/23 NON-EXEMPT UNIT 8550

NOTE: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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