Loss Prevention Manager
Gamestop, Inc.

Job Info

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Description:

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Model the behaviors expected of all GameStop associates including a drive for results with a clear bias for action; high levels of maturity and professionalism; giving, receiving and responding to feedback effectively; a high service orientation; and clear commitments to diversity, inclusion, a respectful workplace, and integrity
• Manage relationships in a manner acceptable to others and to the organization
• Model team commitment by meeting deadlines; and by being cooperative, collaborative, and flexible
• Actively build the capability of others through relevant, timely, balanced feedback; coaching and teaching; and using recognition to reinforce desirable behaviors
• Work collaboratively and cross-functionally with other business units throughout the GameStop organization

Position Responsibilities:

• Oversee Loss Prevention Agent team, including hiring, training, productivity, accountability and development.
• Ensure optimal operation of all physical security/inturision detection hardware.
• Interact with Inventory Control and shrink reporting to identify shrink trends and issues.
• Investigate to resolution incidents of potential theft, including suspect interviews.
• Oversee enforcement of all policies and procedures related to Loss Prevention.
• Interaction with Operations partners regarding Loss Prevention initiatives and support.
• Oversee building safety initiatives, including safety committee meetings, safety audits, accident review, and other safety initiatives.
• Perform other incidental and related duties as required and assigned by the Director of Loss Prevention

RELATED COMPETENCIES

• Creating Collaborative Relationships- Working effectively and cooperatively with others; establishing and maintaining good working relationships with others outside of his or her own functional area
• Managing Work- Effectively managing his or her own and others' time and resources to ensure that work is completed efficiently
• Developing Others- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• BS/BA degree in Criminal Justice preferred

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

• Microsoft Excel proficiency required
• Knowledgeable in Microsoft Office products and Windows Operating Systems
• Work overtime as required
• Working knowledge of CCTV systems and access control systems.
• Emergency preparedness training
• Basic first aid training
• Proficient ability to communicate effectively with others using written and spoken English including the ability to provide clear, constructive feedback to team members
• Expert ability to work under demanding time constraints and production goals
• Proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities
• Possess expert analytical, problem solving and decision making skills
• Proficient ability to model consistently GameStop's commitment to a respectful, diverse, inclusive, and collaborative work environment
• Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

 

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