Position Overview:
Loading Support Services (LSS) provides 24-hour support to Motiva Distribution terminals, Outside Supply Points, Fuels Sales & Marketing, and the Distribution business. The LSS Business Lead is responsible for overseeing the day to day operations of the Loading Support Desk.
The LSS Business Lead directly interfaces with various internal groups to ensure proper data maintenance of customer accounts at equity and outside supply point (OSP) terminals across the Motiva geography. This includes updating, developing and maintaining the TABS Database and providing analytical assistance to LSS specialists with regards to driver loading issues
The LSS Business Lead provides second level (on call) support (24 x 7, 365 days a year) for all Motiva Distribution terminals and Outside Supply Point terminals. This includes monitoring various systems (such as TMS and TABS) and communications of data coming in and out to our Motiva distribution terminals and TABS sites. This position also provides analytic reports to various internal customers as well (Fuels Sales and Marketing, Distribution, etc.)
Responsibilities:
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