Manager, IT Program Management
Fidelity & Guaranty Life Business Services

Job Info

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Job Summary

The Manager, IT Program Management will be responsible for the oversight and management of large-scale, highly complex and priority programs, ensuring the successful execution from initiation to completion for the IT department and F&G. The position will have responsibility to develop, implement, monitor and report on assigned programs ensuring program goals and deliverables are met and requires a results-oriented leadership style and mindset.

The Program Manager will report to the VP, IT Portfolio Management within F&G's IT Transformation team,

Duties and Responsibilities

• Lead and manage complex programs and projects from initiation to successful completion, ensuring adherence to timelines, budget, and quality standards.
• Develop and implement program strategies, goals, and objectives in alignment with the organization's overall vision and mission.
• Collaborate with stakeholders to define project scope, requirements, and deliverables, and effectively communicate these to the project team.
• Identify potential risks and challenges, and proactively develop mitigation plans to ensure successful project outcomes.
• Foster strong cross-functional collaboration and communication, ensuring effective coordination among team members and stakeholders.
• Monitor and report on program progress, providing regular updates to executive management and stakeholders.
• Assess program performance and identify opportunities for continuous improvement to enhance efficiency and effectiveness.
• Build and lead high-performing project teams, providing guidance, support, and coaching to team members to achieve project objectives.
• Engage in resource planning and allocation, ensuring optimal utilization of resources throughout the program lifecycle.
• Stay abreast of industry best practices and trends, applying relevant methodologies and approaches to improve program management processes.

Experience and Education Requirements

• Bachelor's degree in business administration, project management, or a related field.
• Minimum of 7 years of experience in program management, with a demonstrated track record of successfully delivering large, complex initiatives in the insurance or financial services industry.
• Project Management Professional (PMP) or Program Management Professional (PgMP), are highly desirable.
• Experience working in a Program Management Office environment.
• Experience in managing cross-functional teams and stakeholders, with the ability to foster collaboration and drive consensus among diverse groups.
• Demonstrated experience in risk management, identifying potential issues, and implementing effective mitigation strategies.
• Strong experience in strategic planning, budgeting, and resource allocation to ensure project success.
• Experience in process improvement and implementing best practices to enhance program management efficiency.

Skills and Abilities

• Strong knowledge and understanding of the life insurance and annuities business, including product development, sales, distribution, and operations.
• Exceptional leadership skills with the ability to motivate and guide cross-functional teams towards achieving project goals.
• Strong strategic planning and decision-making abilities to align program objectives with the organization's overall vision.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels and maintain clear and open lines of communication.
• Proven problem-solving and critical-thinking skills to identify challenges and implement effective solutions.
• Advanced project management skills, including project planning, scheduling, and resource management.
• Strong financial acumen and budget management capabilities to ensure cost-effective program execution.
• Ability to handle multiple projects simultaneously and manage priorities in a dynamic and fast-paced environment.
• Expertise in risk management and the ability to foresee potential issues and implement proactive measures to mitigate them.
• Demonstrated ability to adapt to change, be resilient, and maintain composure under pressure.
• Strong negotiation and conflict resolution skills to handle diverse viewpoints and reach consensus.
• Proficiency in using project management tools and software to track progress and maintain project documentation

Other Requirements

• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Some travel required (less than 10%)

#LI-Remote

Additional Information
Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 - 2023

2Des Moines Register Top Workplaces 2018 - 2022

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