Manager, QA Engineering
ITT Inc.

Job Info

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Position Summary

ITT has been in the connectors business for over 100 years. We design and manufacture highly engineered connectors and cable assemblies for critical applications in harsh environments. Our products are used in Aerospace and Defense industries. Our product portfolio is marketed under Cannon, Veam and BIW brands and includes high performance, military-specification, and commercial connectors. The ITT brand is known for highly engineered solutions to meet the performance requirements that our customers need.

The QA Manager has managerial oversight of the Irvine site Quality Assurance organization and the Quality Assurance Department within it. The Quality Assurance responsibilities for a manufacturing plant in the aerospace and defense industry include developing, implementing, maintaining a robust quality system and measuring its effectiveness to assure that the products and processes meet internal quality standards and requirements established by customers and regulatory agencies. Our four pillars are Customer Centricity, Operational Excellence, Innovation, and People.

Essential Responsibilities

• Manage a highly focused site quality organization, aligned with overall global quality expectations.
• Directly Manage Quality Engineers, Inspection Supervisor and inspectors. Coordinating their activities and schedules to support the Site Production and Customer needs.
• Ensures the products & services provided to customers meet customer requirements and regulatory standards at both the production & product evaluation level.
• Ensures the compliance to Quality objectives (quality costs, product defects, customers satisfaction, etc) the effectiveness of corrective measures, and compliance to AS9100 as well as MIL-STD- 790.
• Coordinates the fulfillment of the Inspection Procedures (Raw Material and/or Processes & Final Product) to ensure the Quality Requirements are achieved and maintained.
• Develops and analyzes Process Performance through metrics of First Pass Yield, First Piece Inspection as well as using APQP methods.
• Supports the management of business quality systems and applicable certification systems (ISO, MIL, AS, etc) including the development, maintenance & updating of documentation, processes, and records.
• Represent the company before regulatory agencies (DLA, NavAir), Customers, and/or Certification Registrars.
• Manages and participates in failure analysis, complaints, resolution & information request from customers.
• Supports Continuous Improvement Programs, Lean Manufacturing, Six Sigma, etc.
• Manage customer escapes, Notices of escapement and develop reports to track progress of investigations as well as corrective measures, while ensuring accuracy and timeliness of reporting to internal and external customers.
• Manage day-to-day activities of the applicable organization including: goal setting, QE activity, Inspection activity and timeliness of those activities.
• Develop, groom, train and manage talent by providing coaching and mentoring to build strong performing teams
• Works effectively in a highly cross-functional environment, balancing multiple goals and priorities.

Position Requirements

• US Citizen
• BS degree in a technical field
• Strong managerial, communication and reporting skills
• Overall technical experience in manufacturing processes and materials used in the connector industry.
• 3-5 years of direct experience in a Manufacturing/Quality
• 5 years of management experience leading highly focused technical organizations
• Direct experience with APQP practices
• Small assembly manufacturing
• Proficient in Microsoft Word, Excel and PowerPoint. Experience in MS Project a plus
• Lean Six Sigma certification
• Familiarity with military, industry and aerospace standards such as Mil-STD-790, AS9100, ISO9001 and ISO17025
• Experience with DLA or other Qualifying Activities as it relates to Mil qualified products

Span of Control: 8 - 12 engineers and technicians

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